Salesforce Programmer Analyst 4

The Salesforce Programmer Analyst will play a critical role in enhancing and supporting a production Salesforce application. This position focuses on developing scalable Salesforce solutions, resolving application defects, supporting deployment processes, and maintaining technical documentation. The successful candidate will collaborate with business stakeholders, development teams, and DevOps resources to deliver high-quality solutions that support agency objectives., Salesforce Development

• Develop and maintain Apex classes and triggers to support business and technical requirements.
• Design, build, and enhance Lightning Web Components (LWC) to extend Salesforce platform capabilities.
• Implement Salesforce solutions using a configuration-first approach whenever feasible.
• Analyze, troubleshoot, and remediate application defects in a production environment.

DevOps & Release Management

• Utilize Copado CI/CD tools to support deployment, release management, and development lifecycle processes.
• Collaborate with DevOps teams to investigate, debug, and resolve deployment and application issues.
• Develop and maintain unit tests to ensure code quality, stability, and compliance with development standards.

Documentation & Process Support

• Create and maintain technical documentation for system enhancements, defects, and design updates.
• Document user stories, acceptance criteria, and design modifications within Jira.
• Support ongoing system improvement initiatives through detailed analysis and documentation.

Collaboration & Operational Support

• Work closely with business stakeholders and technical teams to understand requirements and deliver effective solutions.
• Participate in defect triage, root cause analysis, and solution planning activities.
• Contribute to continuous improvement efforts across development and support processes.

We are seeking an experienced Salesforce Programmer Analyst to support the enhancement, maintenance, and defect remediation of a recently developed Salesforce application. This role requires strong Salesforce development expertise, experience with Copado CI/CD, and the ability to collaborate across development and DevOps teams in a hybrid work environment., * 6 years of experience with Salesforce Service Cloud.

• 6 years of experience developing Salesforce Apex Classes and Lightning Web Components (LWC).
• 5 years of experience using Jira for agile project tracking, documentation, and requirements management.
• 4 years of experience with Copado CI/CD.
• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
• Must physically reside within the United States for the duration of the assignment.
• Must be available to participate in both phone and in-person interviews., * Experience supporting recently deployed Salesforce applications in production environments.
• Experience troubleshooting and remediating application defects.
• Experience working with DevOps teams on deployment, debugging, and release management activities.
• Experience following a configuration-first Salesforce development methodology.
• Strong technical documentation and system design documentation skills.