Quality Assurance Technician

As a Quality Assurance Technician, you will be responsible for ensuring the quality and performance of products, systems, and processes meet company standards and regulatory requirements. The ideal candidate will have a strong, analytical mindset, problem-solving skills, and a commitment to maintaining quality throughout the entire production process. All QA technicians are expected to work within the production environment to maintain a Positive Release quality system. The job will require that you work closely with other members of all departments. Must be flexible to work occasional weekend overtime., * Adhere to the company’s GMP guidelines. Assist in coordination of activities to ensure compliance with GMP standards.

• Complete any quality checks and sampling within the ISO quality system and assist in the sorting of any failed product.
• QA technician will serve as the leader in conducting quality checks within Printing & Closures departments.
• Assist in sign-offs (Including “Pass to Run” inspections & Line Clearances”) & hourly checks (every 1 hr, every 2 hrs, every 4 hrs - as required/requested) within these departments.
• Provide clerical support to the other quality technicians to ensure quality records are completed and maintained for every production lot.
• Organization of files, standards, etc.
• Escalation of issues (when necessary)
• Operate a Positive Release quality system, ensuring all checks are carried out to EPL quality standards in all areas. Conduct thorough inspections of material to ensure quality standards are being met.
• Support the other quality technicians performing quality checks within the Tubing department. Support may include: sharing workload (when necessary), providing feedback to assist in decision-making, and/or sharing knowledge and skills to help improve training.
• QA technician will be expected to perform all duties on shift to ensure timely completion of COAs & eCOAs to customers.
• Ensure the customer receives a quality product in accordance with the Quality standards agreed and act open any deviation from those standards.
• Monitor & share approved deviation requests with teams.
• Take responsibility for keeping the work area clean and tidy to improve housekeeping.
• Participate in any continuous improvement activities in order to increase efficiency.
• Liaise with other team members to ensure faults are communicated and acted upon.
• Performs other duties as requested by direct supervisor / management team., * Open to working in a team-oriented environment where responsibilities may shift depending on daily needs & team objectives.
• Embraces the change in working practices towards a team-based culture.
• Prioritization: Able to prioritize tasks based on urgency and impact on overall product quality & production schedules.
• Conflict Resolution:
• Ability to manage & resolve differences of opinion professionally and constructively, ensuring the team stays focused on goals.
• Positive Attitude:
• Willingness to assist and mentor fellow team members, fostering a positive, productive, and collaborative environment.
• Dependable:
• Consistently meets deadlines and fulfils commitments, contributing to the overall team success.
• Problem-Solving:
• Acceptance and understanding of Quality Control methods.
• Ability to analyse complex issues, individually and within a team, to help identify root causes, make informed decisions, and resolve quality-related challenges.
• Critical Thinking skills: Ability to evaluate multiple solutions to a problem and select the best course of action.
• Participate in self-improvement activities in order to help the team.
• Supply the customer with zero defect products in line with the production plan.
• Strict compliance to the company’s GMP & HMP procedures.

Do you have experience in Teamwork?, Do you have a High school diploma or GED?, * Manufacturing experience and/or previous quality experience. (preferred)

• A good eye for quality and attention to detail will be expected.
• Strong team-work skills: verbal & written communication. Able to work well cross-functionally with all other departments.
• Use of measuring equipment. (preferred)
• Knowledge of formal quality systems. (preferred)
• Previous experience of decision-making (preferred)
• Computer skills: SAP, Microsoft Office (preferred), * High school or equivalent (Preferred), * Manufacturing: 1 year (Preferred)

Pulled from the full job description

• Referral program
• Professional development assistance
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Describe what experience you have performing quality technician duties in a manufacturing setting.
• What attracted you to apply for this role at EPL America, LLC?
• What is the longest you’ve ever been employed with any given employer?
• Are you currently employed? If yes, why are you seeking to make a change?
• Have you ever worked at EPL (formerly Essel Propack)?
• Have you ever been convicted of a felony?

Join EPL, a global leader in tube-packaging, and be part of a dynamic team dedicated to innovation and excellence. Our global expertise spans five large categories - Oral Care, Beauty & Cosmetics, Pharmaceuticals & Health, Food & Nutrition and Home Care. Take your career to the next level with us; become a part of the Danville, VA team where we specialize in Oral Care and Beauty & Cosmetics tube-packaging. EPL is a 24/7 business operation.