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Production Support Analyst /Developer

VALCAN IT, INC.
United States
3 months ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
dice.com

Tech stack

Data Analysis CA Workload Automation Ae Job Scheduling Oracle SQL Developer PL-SQL Data Management Control M

Job description

Seeking an experienced Production Support Analyst to provide L2/L3 support for Eagle STAR (Performance & Reporting) and Eagle PACE (Data Management) applications within an investment management Support, stakeholder communication, and Eagle STAR/PACE development activities. The position is focused on approximately 70% production support and 30% Eagle STAR/PACE development., Monitor, analyze, and resolve production incidents within SLA. Perform root cause analysis (RCA) for recurring and systemic issues. Provide functional and technical troubleshooting for Eagle STAR and Eagle PACE. Strong hands-on experience with: Eagle STAR (Performance, Reporting) Eagle PACE (Data workflows, Security Master, Pricing, Transactions, Ratings) Oracle SQL / PL-SQL for data analysis and troubleshooting

Requirements

Experience with job scheduling tools (Control-M / Autosys preferred).

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