Operations and Inventory Systems Manager

We’re looking for an Operations & Inventory Systems Manager to take ownership of the systems, people, and processes that keep our products flowing from order to doorstep-flawlessly. This is a high-impact role responsible for reducing corporate losses tied to errors, packaging, shipping, and inventory inefficiencies, directly improving our COGS and customer experience. You’ll lead the charge in making sure every order is accurate, every package is dialed in, and every link in the chain-from production to shipping-runs smoothly., * Quality Assurance Oversight: Ensure all customer orders are accurate and complete before they hit production and shipping. Prevent costly mistakes, rework, or missed deadlines.

• Inventory & Supply Management: Monitor inventory levels, flag shortages, and prevent out-of-stock situations. Lead the effort to maintain optimal stock levels across SKUs and categories.
• Packaging Operations: Manage all packaging needs, inventory, and vendor relationships. Maintain standards for packaging quality and cost while ensuring timely supply. Own vendor relationships.
• Shipping & Fulfillment Workflow: Oversee day-to-day Solutions Production and Shipping teams to ensure efficient throughput, minimized errors, and fast turnarounds.
• Staffing Coordination: Manage Instaworkers and seasonal staffing plans. Ensure we’re always adequately resourced-especially during peak periods.
• Loss Prevention & Cost Control: Collaborate across teams to identify, resolve, and prevent operational inefficiencies that impact product margin and drive-up costs.

Do you have experience in Vendor relationship management?, * 3+ years of experience in operations, fulfillment, or logistics-ideally in an ecommerce or DTC environment

• Strong background in quality control, inventory management, or packaging
• Excellent organizational skills and the ability to build structure in fast-paced settings
• Experience managing vendors and temporary labor
• A proactive mindset-you’re always looking to improve systems, not just maintain them
• Bonus: experience with Shopify, ShipStation, or warehouse management tools

You’ll EXCEL If

• Understands and thrives in environments with frequent pivots, changes, or new directions and working across multiple departments
• Have inventory management experience
• Google Sheets experienced and strong organization skills
• Understands POs and PIs
• HUGE PLUS if you have Etail experience

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Snacks provided
• Paid holidays, * $50,000 - $60,000 annual salary depending on level of experience, skill, education, and other relevant factors
• Get in early on a high-growth brand with a strong, collaborative culture
• Flexible PTO and paid holidays
• Fun, high-energy culture with a stocked kitchen and game room
• Health, dental, and vision insurance plus a 401k plan
• Work with a passionate team that’s building something bold and different

Ready to run the playbook that keeps our fulfillment game elite?

Apply now and bring your operational excellence to the team that never stops winning.

At TrophySmack, we celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by federal, state, or local laws.

Pay: $50,000.00 - $60,000.00 per year, * 401(k)

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

At TrophySmack, we don’t just celebrate winners-we elevate the celebration. From fantasy football to sales team goals, we deliver unforgettable, customizable trophies and awards that bring smack talk to life. We’re a fast-growing ecommerce brand fueled by innovation, hustle, and the drive to make every achievement unforgettable.

We move fast, make things happen, and have fun doing it. If you’re energized by solving operational puzzles and making systems run smoother than ever, you’ll love what we’re building.