Network Engineer II

The Network Engineer II is part of the network infrastructure team that is responsible for design, administration, and support for our enterprise infrastructure operations. This Engineer plans and implements local and wide-area network solutions between multiple platforms and protocols and supports/troubleshoots network issues while providing level I support.

The Network Engineer II conducts short term planning to meet network requirements and network growth. Assesses network performance to ensure it meets present and future needs of the business and provides network planning and recommendations to management. This Engineer ensures the stability and integrity of The University of Kansas Hospital’s enterprise data, voice, and wireless network while assisting level III engineers in the enterprise wide network development and design.

Responsibilities and Essential Job Functions

• Designs LAN, Campus and WAN infrastructure for data, voice, and wireless services following industry standards and best practices to ensure high availability and scalability through network design principals. Assists level III’s in advanced level design, development, installation, administration, and maintenance of the enterprise network.
• Performs as a subject matter expert (SME) providing 2nd level support for all network operations performance engineering, implementation planning, deployment support, network security and capacity related incidents.
• Responsible for maintaining service availability of mission critical services ensuring 24/7/365 uptime of network systems. Collaborates with other network engineers on supporting the network infrastructure design and development to ensure stability and high availability of critical medical systems.
• Monitors network performance and capacity utilizing network tools and system logs and proactively resolves any issues.
• Maintains documentation including networking diagrams and network services descriptions for the WAN and LAN network. Develop and write processes and procedures for installation and configuration of network systems or troubleshooting of network communications hardware or software.
• Plays a primary role mentoring level I network engineers in technical design, capacity planning, and network security. Works in a mentor role with co-workers to provide on job training for a more stable environment. Mentors level I engineers to develop their knowledge base.
• Demonstrates the ability to implement new technologies. Extensive hands on support of network routers, switches, and wireless controllers. Implements new approaches and shares technical improvements to the Network Manager.
• Displays advanced knowledge and understanding of networking protocols and technologies including IP, BGP, OSPF, EIGRP and technologies including Switching, Routing, Wireless and Security in a multi data center design and development network environment.
• Acts as escalation contact for level I working on complex network break/fix and/or maintenance assignments related to network access, capacity or performance.
• Keeps abreast and informed of current IT technologies and new trends in the industry by attending vendor training and product launch events.
• Ensures approved procedures, policies, and industry best practices are followed. Adheres to departmental policies and procedures. Monitors and executes in line with department change control processes.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

• High School Graduate
• 5 or more years experience in network administration (in a multi-site organization is preferred) including hands-on experience one or more of the following: Network device configuration and management; routing protocols, data center connectivity, and network hardware installation.

Preferred Education and Experience

• Bachelors Degree in Information Technology or related field

Preferred Licensure and Certification

• CCNP/CCDP
• Cisco Certified Network Associates
• ITIL Foundation