Platform Coordinator

You will support the delivery of event platforms, working alongside, and reporting to Platform Managers and Senior Platform Managers across a range of projects. This is a development role within a collaborative team environment, designed to build your knowledge and experience across event technology and digital delivery.

You will contribute to the build and delivery of platforms, supporting multiple corporate accounts from initial brief through to final delivery. With guidance from senior team members, you will take ownership of defined tasks while developing a broader understanding of platform solutions and client requirements.

You will play a key supporting role within the wider production team, helping to ensure quality, effective communication, and smooth delivery across all platform elements.

What you’ll do …

• Support the interpretation of client briefs and platform requirements alongside Platform Managers
• Assist in the setup and configuration of event platforms, including registration, content, and communications
• Contribute to building elements such as agendas, attendee journeys, and engagement tools (e.g. polling, Q&A)
• Support the design and implementation of the audience journey across the platform
• Carry out quality assurance checks to ensure accuracy and functionality across all platform elements
• Support testing processes, including internal reviews and client demonstrations
• Assist in maintaining project documentation (project plans, trackers, notes, timelines)
• Track and manage assigned tasks to ensure deadlines are met
• Support the creation, maintenance, and interpretation of event reports, including project finances, platform analytics, and post-event insights
• Assist with budget management, including tracking costs, updating budget documents, and supporting financial administration processes (e.g. POs, reconciliations)
• Work collaboratively with internal teams (production, creative, digital, client services)
• Attend internal and client meetings where required, supporting with notes and follow-ups
• Support platform delivery during live, hybrid, and virtual events (onsite or remote where required)
• Escalate risks or issues to Platform Managers in a timely manner

Do you have experience in Microsoft Word?, * Experience communicating information and project updates with colleagues and clients

• Experience coordinating activities, tracking progress, and maintaining project documentation
• Experience managing multiple activities and deadlines at the same time
• Interest in developing new skills and learning new systems and processes
• Experience supporting client projects or client-facing work
• Experience working on assigned tasks independently and contributing to team activities
• Experience using Microsoft 365 applications, including Word, Excel, and Outlook

What’s beneficial (but not essential) …

• 1+ years of experience with event platforms such as Cvent, SpotMe / Onomi, Swoogo, SmartLab or similar
• Understanding of event management or digital project delivery
• Awareness of audience engagement tools and virtual/hybrid event environments

Pulled from the full job description

• Annual leave
• Life insurance
• Company pension
• Paid volunteer time
• Private medical insurance, Inizio Engage, XD offers a suite of benefits and perks including:
• Access to some of the most exciting and engaging live events on a global stage
• Opportunities to travel, grow and push your production boundaries
• Competitive salary and compelling annual leave and volunteering leave package
• Private Medical and Life Insurance
• Pension Scheme
• Group Income Protection

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.