IT Support - AZ

We are seeking a reliable and customer-focused IT Support Specialist to support end users and IT infrastructure in a fast-paced onsite environment. This role is responsible for troubleshooting hardware and software issues, deploying systems, supporting business applications, and ensuring a high level of service delivery. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. Responsibilities

• Provide technical support via phone, email, and walk-ups; resolve issues in a timely manner
• Install, configure, and support business applications and operating systems
• Set up and deploy desktops, laptops, monitors, printers, and peripherals
• Troubleshoot hardware, software, and basic network connectivity issues
• Maintain and track IT inventory in accordance with asset management standards
• Support printers, copiers, fax machines, and multifunction devices
• Perform system upgrades, patching, and routine maintenance
• Assist with mobile device support (iOS and Android) and phone systems
• Train end users on hardware and software functionality
• Document issues, resolutions, and service requests accurately
• Provide occasional travel support to other locations as needed
• Perform additional duties as assigned

Do you have experience in iOS?, * 1-3 years of experience in IT support, desktop support, or help desk environments

• Strong knowledge of Windows 10/11, Mac OS, and mobile operating systems
• Basic understanding of networking concepts (TCP/IP, connectivity, etc.)
• Experience with Microsoft Office Suite, especially Outlook
• Familiarity with ticketing systems and IT service processes
• CompTIA A+ certification preferred
• Experience with Vista by Viewpoint is a plus
• Strong organizational, troubleshooting, and multitasking abilities
• Excellent communication and customer service skills

• Ability to work onsite in a fast-paced, team-oriented environment

• Bilingual (Spanish/English) strongly preferred

$25 - $32 an hour - Full-time, Contract