• Provide daily technical support for SERVPRO’s critical business systems and corporate hardware environment.
• Install, configure, maintain, and enhance hardware and software for corporate users.
• Respond to user requests, answer support calls, and track technical issues to resolution.
• Develop and maintain user-facing documentation for hardware and software.
• Support and troubleshoot video conferencing equipment at SERVPRO headquarters locations.

Do you have experience in macOS administration?, * Minimum of two years of experience providing technical support to end users in a professional environment.

• Strong knowledge of Microsoft desktop operating systems and applications, including installation, maintenance, upgrading, and enhancement.
• Working knowledge of macOS and iOS operating systems and applications.
• Knowledge of computer hardware, video conferencing systems, and phone systems/components.
• Demonstrated troubleshooting and problem-solving skills.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance, * Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

LI-Onsite

IDR is seeking a Desktop Administrator to join one of our top clients for an opportunity in Gallatin, Tennessee. This role involves providing essential technical support for corporate systems and hardware, ensuring operational efficiency and user satisfaction within a dynamic business environment. The organization is focused on delivering reliable technology solutions to support its corporate operations and growth.