Help Desk Support Technician

NuAxis Innovations

Shepherdstown, WV, United States

3 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.juju.com

Tech stack

Dynamic Host Configuration Protocol Domain Name System (DNS) Networking Basics Software Engineering TCP/IP

Job description

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations., + Deliver Tier 1 support for desktops, laptops, and peripherals

Troubleshoot hardware/software issues and coordinate repairs

Requirements

1-3 years of technical support experience
CompTIA A+ or equivalent
Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)

Preferred

Experience supporting government clients
Knowledge of endpoint security tools

About the company

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW.We are currently seeking a Help Desk Support Technician for a Full-Time position., We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (https://nuaxis.com/about/)

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (https://nuaxis.com/careers/) about our Benefits and Culture!