IT Support Specialist (Part-time)

• Provide technical support to internal staff and users
• Troubleshoot and resolve hardware and software issues
• Manage and track IT tickets and service requests
• Escalate complex or high-priority issues as needed
• Install, configure, and maintain:
• PCs and workstations
• Office printers and high-speed commercial printers
• Cabling and related hardware
• Perform routine system testing and production support tasks
• Assist with validating:
• User manuals
• Procedures and documentation
• Support maintenance of office and IT equipment
• Lift/move equipment and supplies (up to 20 lbs)

Do you have experience in Ticketing system technical support?, Do you have a High school diploma or GED?, We are seeking a reliable and detail-oriented IT Technical Aid to support day-to-day IT operations in a fast-paced environment. This role is ideal for someone with hands-on technical skills and a strong customer service mindset who enjoys troubleshooting and supporting end users., * Minimum 2 years of IT experience (help desk, desktop support, or similar)

• Strong knowledge of:
• Hardware and software troubleshooting
• Desktop setup and configuration OR printer operations
• Experience with IT ticketing systems
• Good understanding of device installation and cabling
• Strong customer service and communication skills
• Ability to problem-solve and work independently
• High school diploma or equivalent

Preferred Qualifications

• Experience supporting high-speed commercial printers
• Background in field support or onsite IT environments
• Familiarity with system testing or documentation validation

Ideal Candidate

• Hands-on IT support experience
• Comfortable interacting with end users
• Detail-oriented and organized
• Able to manage multiple support requests efficiently

Up to $24.12 an hour - Full-time, Contract, Pulled from the full job description

• 401(k)
• Health insurance

• Paid time off, * Up to $24.12 per hour (based on experience) [889: IT Te…positions!

  OneNote]

Additional Requirement

• Must be able to pass a background check (Livescan required) [889: IT Te…positions!

  OneNote]

Apply now if you’re looking to grow your IT career in a supportive, hands-on environment!

Pay: Up to $24.12 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off