Knowledge Transfer Administrator

• Act as the first point of contact for the Head of Knowledge Transfer and wider KTP team.
• Manage client engagement through SharePoint, CRM and Outlook.
• Facilitate development of prospects, setting up meetings and progressing enquiries.
• Co-ordinating logistics for events, training sessions and client meeting.
• Attend KTP LMC meetings to deliver and oversee minute-taking (recording actions), providing concise accurate data (minutes) that are accurate and delivered to deadline.
• Update, draft, compile all KTP related paperwork, ensuring due diligence and protocol is followed as per IUK guidance and compliance.
• Understanding of GDPR and confidentiality requirements - handling sensitive commercial data.
• Disseminate project performance to a wide KTP data to senior stakeholders Internal (Schools/Dept) external (SME CEOs, IUK funding body, other).

Do you have experience in Word processing?, * Experience of managing diaries.

• Track record of professional business administrative duties in an externally facing client centric environment.
• Experience of attending meetings for formal minute taking / administrative procedures.
• Knowledge of computer packages such as word processing, spreadsheets and databases.
• Ability to build confidence, credibility and rapport with colleagues, partners, and external customers / clients.
• Excellent communication skills, ability to communicate professionally and effectively across stakeholders.
• Ability to work independently and in a team environment.

Please note that you must be able to attend meetings at various sites; transport will be provided.

Desirable Requirements

• Knowledge of KTP fundamentals (programme, processes).

The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.

Why work for us

• Career development - Opportunities to grow, develop and progress your career.
• Reward and wellbeing - Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture - A supportive, diverse environment where everyone belongs.

Visa Sponsorship

This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.

Equality, Diversity & Inclusion

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

Disability Confident Employer

Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking - those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond., If you are excited by the opportunity to help shape the future of Knowledge Transfer Partnerships, we would love to hear from you.