Web Application Support

Stellar Professionals
Columbus, OH, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source

Tech stack

Configuration Management Software Documentation Software Debugging Issue Tracking Systems Microsoft SharePoint Web Applications

Requirements

We are seeking an experienced Web Application Support to support web and SharePoint applications. This role requires a balance of strong technical troubleshooting and excellent communication skills to interact directly with users, gather requirements, and document solutions.

  • Location: Columbus, OH (Zip: 43205), * 6+ years of experience in IT technical support and project delivery.
  • 4+ years college degree or equivalent technical study.

Technical Skills

  • Strong hands-on support for Web and SharePoint applications.
  • Proficiency with debugging tools, design tools, and configuration management.
  • Ability to perform code enhancements, development updates, and production problem-fixes.

Business & Soft Skills

  • Requirements Elicitation: Interacting directly with users to translate business needs into technical solutions.
  • System Documentation: Creating clear, high-quality technical and functional documentation.
  • Independent Problem Solving: Ability to research and isolate problems before escalating to architects.
  • Issue Tracking & Risk Management: Tracking, identifying, and mitigating risks within your own workstream.

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