Software Application Manager

As Software Application Manager, you’ll take ownership of a diverse portfolio of business-critical applications, ensuring they remain secure, reliable, fit for purpose and continually evolving to meet the needs of the organisation. This role is perfect for someone who enjoys sitting at the intersection of technology and the business-building strong stakeholder relationships, driving continuous improvement and ensuring applications deliver genuine commercial value. The OpportunityYou’ll become the technical and operational owner for a broad suite of enterprise applications, working closely with internal stakeholders, third-party suppliers and the wider technology team to ensure services are delivered to an exceptional standard.

Rather than simply maintaining existing systems, you’ll play a key role in shaping application strategy, identifying opportunities for improvement, managing upgrades, overseeing suppliers and helping deliver new technology initiatives. This is a highly visible role where you’ll have genuine influence across the organisation. Responsibilities

• Own the lifecycle of multiple business-critical software applications.
• Act as the primary technical and business contact for supported systems.
• Build strong relationships with internal stakeholders across multiple departments.
• Manage third-party suppliers, software vendors and support partners.
• Ensure applications remain secure, available and fully supported.
• Lead application upgrades, enhancements and release planning.
• Drive continual service improvement initiatives.
• Manage incidents, problems and root cause analysis.
• Support change management and application governance.
• Produce documentation, service reporting and application roadmaps.
• Work closely with infrastructure, security and project teams.
• Ensure software licensing and supplier contracts remain compliant.
• Contribute towards wider digital transformation initiatives.

We’re interested in individuals who combine strong technical understanding with excellent stakeholder management skills. You’ll ideally bring experience across several of the following:

• Application Management or Software/Application Support leadership
• Enterprise application ownership
• Supplier and vendor management
• Service Improvement
• ITIL principles
• Change & Release Management
• Incident & Problem Management
• Business Analysis
• Stakeholder engagement at all levels
• Software lifecycle management
• SaaS and cloud-based applications
• Microsoft technologies
• SQL understanding (desirable)
• Power Platform exposure (desirable)

Most importantly, you’ll be someone who enjoys taking ownership, solving problems and driving continuous improvement. The EnvironmentYou’ll be joining an organisation that genuinely invests in technology and its people. The technology function is well established, collaborative and continuing to modernise, offering genuine opportunities to influence how applications are delivered across the business.

The culture is one of collaboration, stability and long-term investment, making this an excellent opportunity for someone looking to build a lasting career rather than simply their next role. Why Consider This Opportunity?

• Up to £60,000 salary
• Four days per week onsite in Greenwich
• Stable, long-term career opportunity
• High-profile position with genuine ownership
• Exposure to large-scale enterprise applications
• Opportunity to influence technology strategy
• Collaborative technology team
• Excellent learning and development opportunities
• Strong benefits package
• Long-term progression within an established organisation

Ideal BackgroundThis role would suit candidates currently working as:

• Software Application Manager
• Application Manager
• Applications Support Manager
• IT Applications Manager
• Business Systems Manager
• Enterprise Applications Manager
• Service Delivery Manager (Applications)
• Application Support Lead
• Systems Manager
• Technical Applications Manager

If you’re looking for an opportunity where you can take genuine ownership, influence technology decisions and join an organisation committed to investing in its digital future, we’d be delighted to speak with you.

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