IT Technician

St Catherine's College

Eastbourne, UK

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£26,824.0 - £27,694.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Active Directory Apple Mac Systems JIRA VoIP Computer Networks Linux Domain Name System (DNS) Issue Tracking Systems Virtual Private Networks (VPN) Local Area Networks Microsoft Office

+8 more

System Center Configuration Manager Windows Servers Networking Cables Network Protocols TCP/IP Wi-Fi Technology Information Technology Servicenow

Job description

We are seeking a skilled IT Technician to join our dynamic team. The successful candidate will be responsible for providing technical support and maintaining the organisation’s IT infrastructure. This role requires a proactive individual with strong problem-solving abilities, excellent communication skills, and a comprehensive understanding of various operating systems and network protocols. The IT Technician will play a vital role in ensuring the smooth operation of our IT systems, supporting end-users, and implementing technical solutions to meet organisational needs., * To support users with Office 365

To support the College’s Wi-Fi and filtering system
To support teaching and learning by managing the College’s ticket system and providing an on-call service to teaching staff throughout the day
To assist the IT Manager with purchasing software and hardware for the College
To provide technical assistance for out of hours school events
To maintain the College’s VoIP telephone system and mobiles
To maintain the CCTV system
To maintain the asset register
To support the examinations department with IT technical support and set up
To maintain the off-site PC’s, internet and phone system within our Motor Vehicle garage
To install and maintain network cabling
To install and maintain software within the College

Requirements

Do you have experience in Operating systems?, * Proven experience in computer networking, desktop support, and troubleshooting diverse operating systems including Windows, macOS, and Linux.

Strong knowledge of Microsoft Office applications, including specialised tools such as Microsoft Windows Server environments.
Familiarity with network protocols such as TCP/IP, DNS, LAN configuration, VPNs, and firewall management.
Experience working with Active Directory, SCCM, BMC Remedy, ServiceNow or Jira for incident management.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Analytical skills to diagnose complex issues efficiently and implement effective solutions.
Organised approach to prioritising tasks in a fast-paced environment while maintaining attention to detail.
Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are desirable but not essential. This position offers an engaging environment where your technical expertise will directly contribute to organisational success while providing opportunities for professional growth within the IT field.