Support Engineer/ IT support Engineer

• This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
• Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.

Preferred-

• Microsoft MCSA/MCSE desirable.

• Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
• 3-6 years relevant work experience

Degree:

• BS Degree in computer science or combination of education and relevant experience, * Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
• Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
• Experience supporting Macintosh OS X (10.4 & upwards) desirable.
• Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
• Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking..
• Insist on the highest standards from self and others.
• Good verbal and written communication skills.
• Good attention to detail and organizational skills.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.