Prevention, Data & Outcomes Lead

Performance, Data & Outcomes Leadership

• Lead monitoring and reporting of homelessness and rough sleeping outcomes in line with the Local Outcomes Framework (LOF)
• Track key indicators including prevention success rates, temporary accommodation demand, B&B usage, and rough sleeping trends
• Produce high-quality performance reports for senior leadership, Members, and external partners
• Develop and improve data systems, dashboards, and reporting processes across housing pathways

Service Improvement & Early Intervention

• Provide supervision, coaching, and support to Early Intervention Officers
• Improve casework quality, prevention activity, and early help interventions
• Translate audit findings and performance insights into practical service improvements
• Work with management to enhance system workflows across housing platforms (e.g. MRI/Jigsaw, InForm)

Rough Sleeping & Multi-Agency Working

• Support performance monitoring for outreach and rough sleeping services
• Contribute to national and local targets around reducing long-term rough sleeping
• Work with DWP, NHS, Probation, and other partners to improve joined-up responses

Strategy & Transformation

• Support delivery of the Homelessness & Rough Sleeping Strategy Action Plan
• Align local practice with the National Plan to End Homelessness
• Contribute to service redesign, pilot evaluations, and future operating models
• Lead workshops to embed early intervention and outcomes-based practice

Supervisory Responsibilities

• Day-to-day oversight and support for Early Intervention Officers
• Provide guidance, case discussion, and performance feedback
• Conduct informal case reviews and quality checks
• Support training and development activity within the team
• (Formal HR responsibilities remain with designated managers)

Do you have experience in Supervising experience?, * Proven experience in data analysis and performance improvement within housing, homelessness, or local authority services

• Strong understanding of homelessness legislation, including HRA 2017
• Experience supporting or delivering homelessness prevention or early intervention services
• Ability to coach and support operational staff
• Experience producing performance reports and insight for senior stakeholders
• Strong communication and stakeholder engagement skills
• Experience with housing systems such as HCLIC, MRI/Jigsaw, or InForm (desirable)
• Experience with dashboards or data tools such as Power BI (desirable)
• Line management or supervisory experience is essential, * data analysis and performance improvement within housing: 1 year (required)

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