Transition Assistance Program Clerk

HUMAN RESOURCES INC
Hill Air Force Base, UT, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$51,106.0 - $61,547.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook

Job description

  • Contact service members within 24-18 months of separation to schedule required TAP appointments
  • Manage all TAP workshop scheduling in AFFIRST and Outlook calendar systems
  • Provide continuous live phone coverage and monitor the TAP organizational inbox (respond within 1 business day)
  • Set up classrooms at least 30 minutes before workshops; manage daily issuance and recovery of government computer assets
  • Verify attendance twice daily and record in AFFIRST within 3 business days of workshop completion
  • Manage the TAP Events system lifecycle: create sessions, update data, assign attendees
  • Provide front-desk reception and direct visitors to appropriate M&FRC personnel
  • Support EFAC (Emergency Family Assistance Center) operations when activated
  • Maintain strict confidentiality per the Privacy Act of 1974 and CUI handling protocols

Requirements

Do you have experience in Writing skills?, * Minimum 6 months of administrative, scheduling, or data entry experience (military, federal, or equivalent corporate environment preferred)

  • Proficient in Microsoft Word, Excel, Outlook, and Teams (including virtual classroom setup)
  • Strong written communication skills; ability to produce documents meeting Air Force writing standards
  • Basic understanding of military protocol, hierarchy, and Air Force/DAF terminology
  • Excellent customer service skills with ability to work with a diverse clientele
  • Must successfully pass a federal background investigation and obtain/maintain a Common Access Card (CAC)

Background check requirement

You must be able to pass a federal background investigation. This is required to receive a Common Access Card (CAC), which gives you access to the base and government computers. The background check process will begin on your first day - you do not need it completed before you start.

Benefits & conditions

Pulled from the full job description

  • Health insurance
  • Paid time off
  • Paid holidays, * Health & welfare benefit
  • 12 paid federal holidays per year
  • Paid vacation and sick leave
  • All equipment and supplies provided by the government

Pay: $24.57 - $29.59 per hour

Benefits:

  • Health insurance
  • Paid time off

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