About This Session
The AI landscape is moving fast — and developers are at the center of it. But building intelligent applications today means more than calling an LLM. It means connecting AI to real-time context, deploying at enterprise scale, and reaching users where they already work. In this session, Brendan Ittelson, Head of Developer Ecosystem at Zoom, will show how Zoom has evolved from a communications platform into a full-stack developer platform — and how developers can tap into the same production-grade AI infrastructure that powers Zoom's own products, now available as APIs. You'll hear how Zoom thinks about the developer ecosystem as a city: interconnected infrastructure where intelligence moves across apps, users, and surfaces — not locked inside a single product. And you'll see how Zoom AI Services (ZAS) — built on models running at scale across hundreds of millions of meetings — gives developers a shortcut to enterprise-grade speech, language, and conversational intelligence without stitching together five vendors. Whether you're building AI agents, voice-enabled apps, contact center tooling, or agentic workflows, this session will give you a concrete picture of what's possible — and what's available to build with today.