Shipping AI Features People Actually Use

with Ben Kus & Wayne Liu & Stefan Lederer

Thursday 24 September 4:10 PM – 4:40 PM Tech Leaders Stage

About This Session

Every product now has AI features. Most of them go unused. Enterprises buy copilots that employees ignore, consumer apps ship AI that users try once, and roadmaps fill with capabilities nobody asked for. The gap between shipping AI and getting people to actually use it has become the defining product problem of the AI era. How teams decide which AI features to build, how they drive real adoption instead of demo applause, and what they killed along the way.

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Speakers

Ben Kus

CTO · Box

CTO of Box

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Ben Kus is the Chief Technology Officer at Box, where he leads technology and AI strategy to help enterprises securely unlock insights from their unstructured data. Ben’s career spans engineering, product leadership, and startup innovation—including co-founding Subspace (acquired by Box) and being an early employee at BigFix (acquired by IBM), where he later served as Chief Architect of Mobile Security. Ben holds a degree in Computer Science from UC Berkeley.
Wayne Liu

Chief Growth Officer & Americas President · Perfect Corp.

Chief Growth Officer & Americas President of Perfect Corp.

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Wayne Liu is Chief Growth Officer and President of the Americas at Perfect Corp. An industry leader with over 15 years of experience, Liu has built the groundwork for Perfect by recruiting key talent, and establishing partnerships with beauty brands and retailers such as L’Oréal, Estee Lauder, Target, and other highly influential organizations. Prior to joining Perfect Corp., Liu was responsible for key partner development, sales strategy and business growth at Perfect’s parent company, CyberLink. While there, he grew several multi-million dollar global accounts and managed heavy weight industrial partners such as Lenovo, Intel, Qualcomm, Time Warner., Comcast, and DirecTV. Liu has worked in various engineering and marketing management positions at Intel, Broadcom and NVIDIA before joining Cyberlink. Liu graduated from National Tsing Hua University in Taiwan in June 1992 with a Bachelor of Science degree. He completed his Masters of Science degree from Case Western Reserve University in June 1994. He then continued pursuing advanced studies by attending the Electrical Engineering Ph.D. program at the University of Southern California and later his Doctor of Education in Organization Change and Leadership. He also earned his MBA Degree in Finance from Santa Clara University in June 2011.
Stefan Lederer

Co-founder & CEO · Bitmovin

Co-founder & CEO of Bitmovin

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Stefan Lederer is the CEO and Co-Founder of the Emmy® award-winning video technology software solutions provider, Bitmovin – in a time where the video and television market is at an inflection point. He founded Bitmovin out of research and standardization around MPEG streaming format, co-creating the MPEG-DASH standard that accounts for more than 50% of the US internet traffic today and is used by Netflix, Youtube, Hulu, and others. Bitmovin is a YCombinator startup backed by Atomico (led by the founder of Skype), as well as industry leaders, like the former VP of Engineering at Netflix, former CTO of Cisco, founder of Unity3D, and others. Stefan has more than 25 research papers and 10 patents in the field of multimedia delivery and networks and was named to Forbes Austria’ 30 Under 30 List in 2017. He is a regular speaker at industry conferences and active participant in multimedia standardization and research. Stefan graduated in computer science and business administration from the Alpen-Adria University Klagenfurt (Austria) and previously worked for McKinsey, IBM, and Dolby.