Shruti Tiwari

Shruti Tiwari leads AI product development at Dell Technologies, where she builds enterprise AI systems for global customer support operations at scale. With 15 years across engineering, strategy, and product, including AI strategy at Dell and advising Fortune 500s at EY-Parthenon, she brings a practitioner's lens to the hard problems of making AI work in production. Her frameworks have been published in VentureBeat, CMSWire, Mind the Product, and The Guardian. She mentors AI founders at various accelerators and serves as Lead Mentor for mission -driven startups under GPAI/OECD program.