Agile Coach / Sr. Scrum Master

Our Client develops and manages systems for more than 20 state lotteries in Europe, North America, Asia and Oceania.

Tasks & Responsibilities:

• Act as a role model on agile principles and values, and as change agent that supports broader organizational transformation.

• Help with the agile team composition to ensure scalability for additional projects.

• Work within multiple teams on agile practice, cross-functionality, knowledge sharing, and self-organization.

• Foster courage of Scrum team members that they can work on and solve tough problems.

• Facilitate constructive resolution of conflicts across teams/departments and prevent them by fostering a culture of open communication and psychological safety.

• Make sure the teams have accurate data in Jira that provide evidence

• Put transparent metrics in place that help agile teams and management to drive changes that increase the efficiency and effectiveness of the development organization.

• Collaborate with leadership to address risks, organizational blockers and dependencies.

• Promote continuous improvement practices and techniques across the organization.

• Apply preventive actions from lessons learned strategically across teams and projects to avoid recurring challenges.

• Mentor Scrum Masters by promoting the consistent use of effective practices and techniques.

• Develop a culture of empirical growth.

• Proven experience as an Agile Coach and/or Senior Scrum Master guiding multiple teams.

• Deep knowledge of agile methodologies, and scaling approaches.

• Demonstrated change leadership: influence across departments and remove organizational impediments with senior stakeholders.

• Excellent communication and stakeholder management across tech and business leadership.

• Expert facilitation skills for retrospectives, workshops, and cross-team knowledge-sharing.

• Data-driven improvement mindset, defining and maintaining team health/flow metrics (e.g., cycle time, throughput, aging, WIP, team sentiment).

• Continuous improvement track record with measurable gains in team efficiency and value delivery.

• Conflict mediation and coaching skills, fostering psychological safety, respectful debate, and consensus-building.

• Exceptional written and verbal English communication skills, with a keen eye for detail.

• Agile certifications (e.g., PSM II/III, CSM, ICP-ACC/ATF, CAL, A-CSM) or equivalent coaching credentials.

• Hands-on with collaboration/ALM tools (e.g., Jira, Confluence, draw.io, Slack, Whiteboard) and building metric dashboards.

• Experience in org-wide agile transformations and change management (e.g., Kotter, ADKAR) is a plus.

• Stimulating and challenging projects in an international environment

• The stability of a multinational corporation with steady growth and a proven track record of 50+ years

• Flexible working hours, home office and modern IT equipment

• Trainings and opportunities for your personal and professional development

• Annual season ticket for public transport, employer-paid parking facilities, health care, company events and a voluntary pension scheme

• Fresh fruits, soft drinks and hot beverages, as well as an inhouse canteen and external lunch deliveries with 125€ / month in lunch vouchers

We are legally obliged to provide a reference to the minimum salary of € 3,843.- gross per month for 38,5 hours / week, according to the current IT CBA. However, we would like to emphasize that there is a strong willingness to make adjustments to the remuneration based on your professional experience and qualifications.