Support Engineer

Then you're the perfect fit for us! With us, you will be the first point of contact for our partners, making sure that everything runs smoothly and that they feel well looked after. You can expect a varied support job in an international environment where you can make full use of your technical skills and develop them further.

We are convinced that work should be fun! With us, you will find a motivated team, an open feedback culture and room for your own ideas. Thanks to clear but flexible working hours from Monday to Friday, you also have enough freedom to achieve a good work-life balance., * Ticket management (in Jira): Prioritization/categorization of requests incl. tracking and efficient completion

• Identification, analysis and independent solution of technical problems
• Close cooperation with Consulting and Development to ensure our product quality
• Documentation & knowledge transfer: creation and maintenance of internal and external instructions to ensure sustainable solutions, Our flexible structures help you to perfectly combine work, family and leisure time. Take advantage of our flexible working model, which allows you to complete some of your tasks from the comfort of your own home. Organize your working day according to your own rhythm - thanks to flexitime without core hours, you can organize your time freely., A special highlight: our weekly 'Weekly Cook', where we cook together, enjoy and strengthen the team spirit!

• Completed IT training (HTL, technical college or apprenticeship)
• At least 2 years experience in a similar position
• Sound knowledge of various operating systems and IT architectures
• Familiar with ticket systems, ideally Jira
• Very good knowledge of German (C1) and English (B2)
• High service orientation, ability to work in a team and strong communication skills

efsta offers standardized, digital "Compliance-as-a-Service" solutions that enable customers worldwide to expand legally and worry-free. Since 2013, over 400 partners in 17 countries have relied on our expertise for secure and efficient sales processes., * More than 30,000 companies rely on our knowledge