IT Application Specialist 80-100%

As a pioneer in the circular economy, we offer sustainable solutions for our customers in 30 countries worldwide. With around 1,100 employees and 17 locations, we are the market leader in Switzerland. Our corporate culture is based on the values of respect, integrity, responsibility, and role model - they guide our daily actions.

When we say that you will not only become part of the success story in our growing IT team in Bern but also significantly shape your job and the further development of your area, we really mean it. We are looking for an immediate:

IT Application Specialist (m/f/d) 80-100%

We offer

Company events

Regular events such as summer or winter parties strengthen team spirit and are fun

Corporate Benefits

Exclusive price advantages with many brands and partners, among others via «Brands for Employees» or 10% for all employees and relatives at the Benedict School

Teamwork

Lived teamwork with flat hierarchies as well as agile working and decision-making methods

️ Parking

Discounted employee parking spaces are available directly at the location

Your tasks:

Support of ERP rollouts, module expansions, and go-lives

Conducting training sessions and creating training materials

Maintenance of user roles, master data, and system settings

Support with ERP updates, tests, and quality assurance

Documentation of processes, workarounds, and best practices

Recording and coordination of change requests with departments and IT

Building and maintaining an internal ERP knowledge database

Contact person for users (1st & 2nd level support in ERP)

• Degree in Business Administration, IT Management, or equivalent.
• Experience in ERP support and end-user training.
• Strong knowledge of IT tools and business processes., Degree in business administration, business informatics, IT management, or comparable education (commercial/technical with IT/ERP additional qualification)

Experience in ERP support (2nd level) and conducting end-user training

Knowledge in company areas such as purchasing, production, warehouse, or finance

Understanding of business processes (ordering, accounting, warehouse, production, etc.)

Solid knowledge in IT & tools (e.g., interfaces, MS Office, collaboration tools)

Experience in the introduction, support, or use of IT systems (e.g., Abacus, Microsoft Dynamics, Salesforce) is an advantage

Participation in ERP projects (rollout, migration, go-live) is an advantage

Pedagogical skills, high service orientation, and change management competence

Very good German and good English skills are required, French skills are a plus

Willingness to travel throughout Switzerland 30-40%