Digital Project Manager

Join a growing scale-up revolutionizing Swiss e-commerce! Enjoy a dynamic work environment and great benefits.

Tasks

• Analyze and optimize business processes for efficiency.
• Lead cross-functional projects from concept to implementation.
• Collaborate with teams to ensure process improvement success., As a Digital Project Manager in our BPM team, you focus on process excellence, cross-functional alignment, and high-impact project delivery. You analyse how we work today, design how we should work tomorrow, and drive the execution of initiatives that bring measurable improvements to our organisation.

You ensure that processes, systems, and data flows work seamlessly together - and you take on Product Ownership responsibilities for some of our internal tools, ensuring its roadmap supports efficient operations.

Your work directly influences how our company scales.

Your Responsibilities

Process Analysis & BPM Excellence

• Analyse, map, and document business processes end-to-end
• Structure workflows using BPM best practices (e.g. BPMN, SIPOC, RACI, Value Streams)
• Identify bottlenecks, inefficiencies, risks, and automation opportunities
• Collaborate with teams across the company to validate, challenge, and redesign processes
• Ensure documentation is up-to-date, centralised, and accessible

Process Design & Optimisation

• Redesign processes to improve efficiency, scalability, compliance, and data quality
• Align process changes with business goals, system capabilities, and organisational constraints
• Ensure harmonisation of cross-departmental workflows (f.e. Business Performance * Business Operations * Customer Care * Finance)
• Support teams in adopting new workflows and ensure no process exists only "in theory"
• Work closely with the Product & Development Team to align the process with the products

Project Leadership Across the Organisation

• Lead cross-functional projects from discovery to implementation
• Translate improvement opportunities into clear project plans, milestones, and deliverables
• Ensure alignment with C-Level, stakeholders, and operational teams
• Coordinate with FE/BE developers, QA, Design, and Business Units for execution when needed
• Manage risks, dependencies, timelines, and stakeholder expectations
• Measure project impact with clear KPIs and ensure results are durable

Discovery & Requirements Engineering

• Collect and structure business requirements across departments
• Break down processes into epics, user stories, and acceptance criteria
• Validate technical feasibility together with Product Manager, Engineering and the CTO
• Ensure requirements are understood and implemented correctly

Product Ownership (potential plus)

• Maintain and prioritise the backlog of internal tools or workflow products
• Ensure user needs and operational realities are reflected in the roadmap
• Align features with process improvements and system architecture
• Coordinate rollouts and support change management

Cross-Functional Collaboration & Impact

• Work closely with Sales, Marketing, Customer Care, Finance, Operations and the C-Level
• Facilitate workshops, process reviews, and decision sessions
• Communicate timelines, risks, and results clearly across the organisation
• Ensure continuous feedback loops and incorporate learnings into new workflows

Ownership & Leadership Growth

• Take full ownership of BPM initiatives and drive them from conception to successful implementation
• Build expertise and credibility in Business Process Management to become the go-to expert in the organisation
• Grow into a leadership role with the opportunity to own and shape the BPM function as it evolves
• Mentor and guide others in process excellence and best practices
• Define and establish BPM standards, methodologies, and frameworks for the entire company, You join the Business Process Management team, reporting directly to the CIO.

You work closely with the Product Management, CTO, Creative Director, and cross-functional leaders including the C-Level.

On the delivery side, you collaborate with our:

• Process & Operations teams
• Product Manager &Designer(s)
• QA Lead
• Frontend & Backend Developers
• Stakeholders across Sales, Marketing, Customer Care, Finance, Operations

Your work impacts operational efficiency across the entire company.

• Experience in Business Process Management and digital project management.
• Strong analytical and problem-solving mindset.
• Fluent in German and English., To strengthen our Business Process Management team, we are looking for a Digital Project Manager with strong BPM skills and partial Product Ownership capabilities. Your mission: analyse, document, optimise, and digitally transform business processes end-to-end - and lead the projects that turn these improvements into scalable, technology-driven solutions., * Proven experience in Business Process Management, Business Analysis, or Process Consulting
• Strong experience in digital project management in cross-functional environments
• Familiarity with BPM best practices (BPMN 2.0, SIPOC, Value Stream Mapping, RACI, RACIQ, etc.)
• Strong analytical mindset - you can understand complex systems and break them down
• Technical understanding that allows you to collaborate confidently with Engineering & CTO
• Ability to manage and prioritise a product backlog
• Strong stakeholder communication skills
• Experience working with tools like ClickUp, Figma and Google Workspace
• Hands-on mentality with a structured, pragmatic working style
• Strong ownership mindset with the ambition and potential to grow into a leadership role, taking full ownership of the BPM function
• Fluent in German and English

• End-to-end ownership: You shape processes and deliver the projects that improve them
• High impact: Your work directly influences how the company scales and operates
• Cross-functional collaboration: Work across teams, systems, and business domains
• Strategic influence: Help define standards and elevate the BPM discipline
• Hybrid PO opportunity: Manage a product backlog and influence internal systems
• Dynamic environment: Short decision cycles and visible results
• Flexible hybrid setup: Work onsite in Dällikon & remotely
• Attractive compensation: Competitive package that reflects your impact and the opportunity to grow as an individual
• Strong culture: We listen, learn, and act on good ideas
• Exclusive perks: Benefit from our Brands for Employees platform

Our Values

Empower Growth

We cultivate growth by fostering a culture of learning, innovation, and opportunity that empowers our teams, communities and partners to succeed.

Customer 360°

We are a dynamic scale-up and have been revolutionising the Swiss e-commerce market for over 5 years. With our unique platforms - from Brands for Employees to Brands for Students and the MyAXA Deals Platform - we offer exclusive access to leading products and services to closed communities. In partnership with Twint, we also run the majority of Twint Superdeals. With 80+ passionate team members across Europe, we generate a mid double-digit million turnover and have grown at an average of 70% annually. Awarded the SEF.Growth High Potential Label by the Swiss Economic Forum, we're on an ambitious journey and you know what - we're just getting started ., We put our customers and partners at the center of everything we do, delivering holistic solutions that build trust, create value, and ensure shared success. Building Together We believe in the power of collaboration, embracing different perspectives and contributions that drive our progress. Together we achieve more. Want to Know More About Us? To get an even deeper insight into who we are, what drives us, and how we're shaping the future of community-based commerce, check out these articles about us in some of Switzerland's most respected publications and platforms: e-Commerce-Plus by Forbes In this Forbes Switzerland piece, Digt is profiled as a next-gen e-commerce enabler - not just building shops, but creating smart ecosystems for targeted communities. Read the full article (Forbes) The E-Commerce Community Builder by Swiss Economics Forum The Swiss Economic Forum's SEF Growth Programme, Switzerland's leading entrepreneurship initiative, recognized Digt as a high-potential growth company. This article explores how we redefine value creation in niche communities - and why we're scaling fast. Read the full article (SEF Growth) The eCommerce Makers for the Banking, Media and Education Industries by Carpathia In this Carpathia blog post, one of Switzerland's leading consultancies for digital business shines a spotlight on how Digt is building tailored e-commerce solutions for closed communities - with concrete use cases in banking, education, and media. Read the full article (Carpathia) Exklusive Marktplätze für Unternehmen und Marken by Handelszeitung In this Handelszeitung podcast episode, our founders talk about the origins of Digt, the vision behind our community-driven platforms, and how we collaborate with some of Switzerland's most prominent brands. Listen to the podcast (Handelszeitung) Digt schafft Marktplätze für Community-Basierten Handel by Founded Founded.ch dives into our approach of creating exclusive marketplaces and why community is the future of e-commerce. Read the full article (Founded) Digt Closes Funding Round to Expand Internationally by Startupticker This Startupticker feature covers our recent CHF 3.7 million funding round - highlighting investor confidence, our international ambitions, and the next chapter in our growth story. Read the full article (Startupticker) Are you interested? Want to shape how a fast-growing company works, scales, and delivers - while leading impactful digital projects?