Desktop Engineer

We are seeking a proactive and skilled IT Support Technician to join our team. The successful candidate will provide technical assistance to employees, troubleshoot a range of hardware and software issues, and support IT infrastructure both in office and on the production floor. Key Responsibilities * Provide technical support to all employees across the organization. * Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration. * Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers. * Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers. * Respond to and resolve user-generated support tickets in a timely and efficient manner. Qualifications and Skills *, Technical training in Microcomputer

Systems and Networks or a similar field, (MS O365, Windows 11 and Windows Server) * At least 1 year of experience in similar support tasks, preferably in industrial or manufacturing environments. 2 years of experience is a strong plus. * Strong problem-solving and communication skills. * Ability to work independently and manage priorities effectively. #J-18808-Ljbffr