Portuguese speaking Technical Support Advisor in La Coruña, Spain
Role details
Job location
Tech stack
Requirements
Troubleshoot and resolve issues related to Microsoft tools such as Office, Outlook, Onedrive, Exchange, SharePoint, Lync Server, and Windows
Assist customers with professionalism, empathy, and efficiency
Apply critical thinking to diagnose technical problems
Communicate effectively in Portuguese and English
Candidate profile
Native-level Portuguese and advanced English
Educational background or hands-on experience in IT or Cloud technologies
Experience as a Technical Support Agent or IT Technician is highly valued
Strong problem-solving, communication, and interpersonal skills
Ability to handle diverse customer interactions professionally