German-Speaking Technical Support Specialist Hybrid/Remote, Spain

• Provide first and second-line technical support to German-speaking customers (B2B or B2C) via phone, email, and chat.
• Diagnose and troubleshoot issues related to software, hardware, or subscription services with precision.
• Ensure high customer satisfaction and accurately document all interactions in the CRM system.
• Escalate complex, unresolved issues to specialized senior technical teams.

• Native or C2 fluency in German (written and verbal) is absolutely essential.
• Fluent English (B2+ level) is required for internal communication and team meetings.
• Proven technical aptitude; experience with IT support, ticketing systems (e.g., Zendesk), or technical troubleshooting is highly valued.
• Excellent communication skills and a patient, problem-solving mindset.
• Must be eligible to work in the EU/Spain

A highly competitive salary and benefits package are typically offered by our clients, including:

• Base Salary: 25,000 32,000 (Highly competitive for the Spanish market due to language scarcity).
• Language Bonus: An additional supplement for native-level German fluency.
• Typical: Comprehensive health insurance, paid professional training, and potential Relocation Package for international candidates.

Talent Skill Recruitment is actively sourcing dedicated and technically skilled German-Speaking Technical Support Specialists to join our exclusive Talent Pool in Spain. We partner with leading global companies in the Tech, SaaS, and Telecom sectors that operate their multilingual support functions from dynamic Spanish cities like Barcelona and Malaga. This is a fantastic opportunity to leverage your German fluency and technical aptitude to solve complex problems for the German-speaking market. By applying, you gain fast-track access to our clients' most attractive remote and hybrid positions. This application places you in our network for immediate consideration for current and future career opportunities with our clients in Spain's growing BPO and Tech sectors.