Messaging Services Engineer
Role details
Job location
Tech stack
Job description
As Messaging solutions expert for selected Messaging environments, you will work with the architects to generate domain-level design and requirement specifications that can be used to turn proof-of-concepts into customer quality software products leading to the development of Messaging projects. As such, this is a critical role in terms of customer perception and will directly impact the success/reputation of Vodafone's Messaging product offering and its ability to achieve the forecasted revenue targets., 1. Messaging Solution Design & Implementation
- Collaborate with solution architects to define technical architecture for Messaging platforms.
- Convert high-level requirements and proof-of-concepts into scalable, production-grade solutions.
- Write and maintain technical documentation and specifications.
- Project & Program Management
- Lead or support the delivery of strategic projects in centralized messaging infrastructure.
- Coordinate activities across vendors, internal stakeholders, and regional operating companies.
- Present project status, risks, and outcomes to senior management and governance bodies.
- Technology Evolution & Innovation
- Drive modernization of platforms through NFV, containerization, and cloud-native technologies.
- Track and evaluate emerging technologies and propose enhancements for performance, cost, and scalability.
- Contribute to harmonization and hosting initiatives across the European region.
- Release Management & Quality Assurance
- Ensure end-to-end testing and certification of new software/hardware releases.
- Manage software upgrades, integration, and acceptance processes in collaboration with vendors.
- Guarantee quality in delivery and alignment with Vodafone standards.
- Operations & Support
- Provide second-line support for business-as-usual operations.
- Lead technical troubleshooting, maintenance, and continuous improvements.
- Implement task automation to streamline recurring processes.
- Stakeholder Collaboration
- Act as a bridge between technical teams and business stakeholders (Marketing, Security, Architecture).
- Ensure Messaging solutions meet commercial needs and comply with regulatory/security requirements.
- Support centralized platforms like VCS Hub, SMS Firewall, MMS simplification.
Requirements
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Bachelor's degree in Telecommunications, Computer Science, or related technical field.
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Minimum 5 years' experience in Messaging platforms or Core/VAS services in telecom environments.
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Strong expertise in protocols such as SS7/SIGTRAN, SMPP, Diameter, SIP, RTP.
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Proven experience with VMware, OpenStack, NFV, and container-based platforms (, Docker, Kubernetes).
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Solid understanding of IMS architecture and Core Network technologies.
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Experience in HW/SW integration, testing, and release management.
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Fluent in English; excellent communication, technical writing, and cross-functional collaboration skills. Nice to have:
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Knowledge of DevOps tools and Agile delivery methodologies.
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Familiarity with Open APIs and Digital Ecosystems integration.
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Experience in multinational telecom environments.
Benefits & conditions
- Hybrid work model.
- Bonus on top of the gross salary.
- Meal voucher (Ticket Restaurant), additional to gross salary.
- Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.
- Intensive Summer Schedule during July and August.
- Up to 20 days per year of 100% remote work from other locations.
- Private Health and Life Insurance for employees.
- 25 vacation days, plus December 24th and 31st off.
- Optional Pension Plan.
- Access to an online learning platform for continuous training. #LI-Hybrid
