Transformation Manager , Data and Tooling Specialist

The Data & Tooling Specialist plays a critical role in managing and enhancing the PMO's digital reporting infrastructure. This role ensures that tools and reporting systems effectively support Transformation & Delivery both now and in the future. Maintaining the integrity of initiative data, and enabling data-driven decision-making across the organisation. By providing accurate, timely, and actionable insights, the role helps drive operational excellence and strategic alignment. Adapt to new business and technology-driven objectives to support the programme and its initiatives to continue to provide targeted information from key data metrics., * Administer and optimise PMO tools and reporting platforms (e.g., Power BI, JIRA, Smartsheet, ServiceNow, etc.).

• Ensure seamless integration between project management tools and reporting systems.
• Evaluate and implement new tools to improve reporting efficiency and data accuracy.
• Anticipate future data needs, identifying potential data sources, and designing scalable and robust data & tooling solutions.
• Develop and maintain dashboards and reports to support project tracking, portfolio health, and executive decision-making.
• Automate recurring reports to provide timely delivery of insights to stakeholders.
• Conduct regular audits and data quality, consistency and integrity checks across systems.
• Maintain metadata and documentation for data sources and reporting logic.
• Act as the point of contact for tooling and queries within the PMO.
• Fostering a data-literate culture through training and support to users on tools and dashboards.
• Work closely with IT and data teams to resolve system issues and implement enhancements.

• Highly proficient in managing and configuring tools like Power BI, JIRA, Smartsheet, or ServiceNow.
• Ability to design and maintain dashboards that support project tracking and executive reporting.
• Experience connecting multiple data sources and ensuring seamless data flow across systems.
• Strong understanding of data quality, consistency, and integrity principles.
• Familiarity with automating reporting processes using tools like Power Automate, Python, or SQL.
• Ability to maintain clear documentation of data sources, logic, and reporting structures.
• Skilled in gathering data and tooling requirements and translating them into technical solutions that address current and future programme needs.
• Ability to troubleshoot tool issues and identify opportunities for improvement.
• Supporting adoption of new tools or enhancements across delivery teams.
• Understanding of user roles, permissions, and data security within reporting platforms.
• Experience you would be expected to have
• Experience in a PMO, delivery, or operations environment.
• Hands-on experience on project management platforms.
• Proven track record of building dashboards for business stakeholders.
• Experience maintaining data accuracy and integrity across systems.
• Experience supporting delivery teams with tooling and data insights.
• Experience with supporting teams on tooling adoption and best practice.
• Familiarity with maintaining documentation and enforcing data & reporting standards.
• Demonstrated ability to identify and implement tooling or reporting enhancements.
• Experience driving end-to-end data automation.

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.