HRSD ServiceNow Developer
Role details
Job location
Tech stack
Job description
We are seeking a talented and motivated ServiceNow HR Service Delivery (HRSD) Developer to join our growing digital transformation team. In this role, you will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes. You will work closely with HR, IT, and cross-functional stakeholders to deliver scalable, high-quality solutions in alignment with business goals., * Design, develop, and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events, and related HR integrations.
- Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer, etc.).
- Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.
- Develop and maintain integrations between ServiceNow and third-party HR systems (e.g., Workday, SAP SuccessFactors, etc.).
- Ensure adherence to ServiceNow development standards, security policies, and governance processes.
- Conduct unit testing, UAT support, and deploy solutions through established SDLC processes.
- Troubleshoot issues, optimize performance, and provide ongoing support for ServiceNow HRSD applications.
- Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.
Requirements
- 3+ years of experience as a ServiceNow Developer, with at least 2 years in HR Service Delivery (HRSD).
- Strong knowledge of ServiceNow platform architecture, scripting, and configuration.
- Hands-on experience with HRSD modules such as Case Management, Employee Center, and Lifecycle Events.
- Experience developing integrations via REST/SOAP APIs, MID Server, and IntegrationHub.
- Proficiency with JavaScript, HTML, and AngularJS (or similar front-end technologies).
- Solid understanding of HR processes and data structures.
- Familiarity with Agile methodologies and tools (e.g., Jira, Azure DevOps).
- Excellent communication and collaboration skills with a remote, distributed team., * ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist - HRSD.
- Experience with ServiceNow Employee Center Pro, Now Experience UI Builder, or Employee Document Management.
- Exposure to ITSM or ITOM modules.
- Experience working with global HR teams or multi-country implementations.
Benefits & conditions
- Competitive salary and benefits package.
- Opportunity to work with modern ServiceNow capabilities and continuous learning opportunities.
- Collaborative, inclusive team culture focused on innovation and employee experience.