Onsite Engineer

As an Onsite Engineer, you will work closely with the school staff and our technical team to provide on-site technical support, installations, troubleshooting, and maintenance to ensure the smooth running of ICT systems You will be the face of our company based directly onsite at the school, therefore the role is perfect for someone with excellent problem-solving skills, and good customer service skills. Responsibilities

• Provide first and second-line IT support to staff and students, including logging and resolving support tickets.
• Assist in maintaining and troubleshooting hardware such as PCs, laptops, printers, and interactive whiteboards.
• Help manage user accounts, passwords, and access permissions.
• Support software installations, updates, and license tracking.
• Assist in routine maintenance and monitoring of network systems.
• Set up AV and IT equipment for lessons, events, and meetings.
• Escalate complex issues to the HQ team as needed. If you love playing with the latest tech, enjoy challenge and are looking for fast career progression in a proactive and flexible company, then this could be the role for you! Job Types: Full-time, Permanent Pay: £26,000.00-£30,000.00 per year

Maintenance, Technology, Customer Service Skills

• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Gym membership
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance

At eduthing, we provide innovative IT solutions, empowering schools to thrive in a digital-first world. Our expert team delivers top-tier services to schools and we're looking to expand our talented workforce.