EMEA Infrastructure Field Engineer

Are you a hands-on IT infrastructure expert who thrives in a fast-paced, collaborative environment? Join our dynamic team as an EMEA Infrastructure Field Engineer and play a key role in building and maintaining the backbone of our global office and data center infrastructure across Europe, the Middle East, and Africa., * Act as the primary point of contact for IT infrastructure operations across our EMEA offices.

• Monitor, action, and document network alerts and outages.
• Manage vendor relationships (ISPs, supply chain, integration partners) and ensure SLA compliance.
• Coordinate with cross-functional teams including Workplace Experience, Security, and AV for smooth project execution.
• Document processes, create SOPs, and provide knowledge-sharing to operational teams.
• Maintain accurate inventories and coordinate hardware replacements or upgrades.
• Keep infrastructure documentation up to date using tools like Google Drive and Jira.

• 3-5 years' experience in a similar IT infrastructure or field engineering role.
• Hands-on experience with structured cabling (Cat5E, Cat6, Cat6A), optical fiber, and data center deployments.
• Familiarity with UPS systems (e.g., Eaton).
• Strong communication skills (written and verbal).
• Independent, self-motivated, and detail-oriented mindset.
• Willingness to travel frequently and work flexible hours as needed.

• Passion for customer service and a proactive approach to problem-solving.
• Experience creating SOPs and maintaining "as-built" documentation.
• Comfortable collaborating with remote teams across time zones.

If you're ready to grow your career in a global company and help shape the future of enterprise IT infrastructure, we want to hear from you! Next Vacancy Next Vacancy Laura Raven

I'm Laura, the UK MD at Zitko Group! I am responsible for supporting the UK recruitment teams to deliver top-notch recruitment projects for our valued partners.