Operations Support Manager

We are seeking an experienced and highly organised Operations Support Manager to oversee the daily running of our head office operations. This role is pivotal in supporting the operational and management teams, ensuring smooth administrative processes, effective communication, and compliance with company procedures. The ideal candidate will have a strong background in operations management or administration within the cleaning or FM sector., * Manage the day-to-day running of the office, ensuring smooth operations and efficient support to field teams.

• Provide administrative support to the Operations and Regional Managers.
• Oversee compliance documentation, training records, and H&S paperwork.
• Manage supplier relationships
• Prepare and update reports, spreadsheets, and client documentation.
• Handle queries and ensure excellent communication between departments.
• Maintain and improve office systems, databases, and filing procedures.

Do you have experience in Administrative experience?, * Proven experience in an Office Manager or Senior Administrator role.

• Strong organisational and multitasking skills with attention to detail.
• Strong leadership skills
• Excellent communication and interpersonal skills.
• Confident in using Microsoft Office (Excel, Word, Outlook) and administrative systems.
• Ability to prioritise and manage workload in a fast-paced environment.
• Strong understanding of confidentiality, HR processes, and compliance documentation.

Desirable:

• Experience within a Cleaning, Facilities Management, or Contract Services company.
• Knowledge of CRM or workforce management tools.
• Basic finance or payroll administration experience., * Able to perform the administrative and computer-based tasks required for the role, with reasonable adjustments if needed.
• Able to understand and follow written and verbal instructions, policies, and procedures, and to work independently and accurately after training.
• Complete key administrative tasks (e.g., data entry, scheduling, document management) within set deadlines.
• Able to communicate clearly and effectively in English (written and verbal) for internal and external communications.
• Able to commit to the required working pattern/hours (e.g., Monday-Friday, specific core hours), including occasional travel within the region if necessary., * Administrative: 5 years (preferred)

• Competitive salary and benefits package.
• Opportunity to play a key role in a growing, successful FM business.
• Supportive and collaborative working environment.
• Career progression and professional development opportunities.

Minimum criteria disclosure:

• We give full and fair consideration to all applicants. We will interview everyone who has declared they have a disability, or has served or is serving in the armed forces, if they meet the minimum criteria for the position
• We will support candidates with any reasonable adjustments that will assist them in going through our recruitment process and fulfilling the role itself., Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time
• Transport links