M365 Exchange Engineer

• Provide 2nd and 3rd line support for M365, MS Exchange Server, MS Teams, and ideally MS Purview Information Protection.
• Collaborate with colleagues across End User Services and other support teams to resolve technical issues related to M365, identity, security, and endpoints.
• Contribute to service improvement initiatives, including lessons learned and knowledge sharing.
• Review and deploy updates and patches for MS Exchange Server.
• Manage vendor support cases, particularly with Microsoft, including escalation and resolution of complex issues.
• Occasionally support planned maintenance or outages outside standard hours (with flexibility and notice).

Microsoft Exchange, Sc Clearance, Exchange Server, Strategy, Design, Adfs, Cloud Services, It, Information Protection, Inspiration, Technology, 3Rd Line Support, Active Directory, * Solid understanding of Microsoft Cloud services and the M365 suite, especially Exchange Online and MS Teams.

• Experience with on-premises Exchange Server and hybrid Exchange Online environments.
• Hands-on experience with M365 migrations or deployments.
• Background in 3rd line support for Microsoft Exchange, M365, and endpoint technologies.
• Familiarity with Active Directory, ADFS, Azure Entra ID (formerly Azure AD), and Entra ID Sync.
• Experience with third-party SMTP gateway technologies (e.g., Mail Marshal) is a plus.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.