IT Systems and Support Analyst

You'll be the friendly face behind our IT and Telecoms systems, ensuring users across the organisation have the support they need-quickly, professionally. Some of your responsibilities will include: · Delivering first and second-line support for hardware, software, and new applications · Maintaining bespoke in-house systems\software (SQL and SSIS). · Assisting in managing and maintaining IT contracts and renewals. · Key player in local and parent company projects · Troubleshooting and resolving IT issues to keep our systems running · Managing user accounts, system access, and endpoint devices · Monitoring central applications and server infrastructure · Applying security best practices to protect networks and data · Procuring, installing, and maintaining tech equipment · Collaborating with teams across partner organisations on shared tech initiatives · Creating user-friendly guides and delivering hands-on training sessions

Good communication skills, · Technical Know-How · Proven experience in 1st and 2nd Line support · Solid experience in IT support, ideally in a fast-paced environment · Strong grasp of Microsoft 365, MS Azure, MS Intune and Windows operating systems · Knowledge of device management, anti-virus tools, and endpoint support · Experience using tools like MS SharePoint, SAP, T-SQL, Linux, Apache, PHP and more

Established in Nottinghamshire, England in 1991 and driven by an incredible local workforce, CDA have built a reputation for affordable, stylish, ingenious, award-winning kitchen appliances that consistently deliver great results. Drawing inspiration from around the world, our team of experienced appliance experts design and test products at our Langar office, ensuring each product is created exclusively for British and Irish kitchens. At CDA, we believe that our success is built on the strength of our people. That's why we foster an inclusive and supportive work culture where everyone is empowered to perform at their best. We're a team of passionate individuals delivering exceptional service and driving innovation in the industry.