Technical Support Officer (Hinkley Point C Team) - 31852
Role details
Job location
Tech stack
Job description
Job Profile - 31852.docx - 59KB Opens in a new window Converted File Job Profile - 31852.docx.pdf - 86KB Opens in a new window Candidate pack Candidate Pack - 31852.docx - 2041KB Opens in a new window Converted File Candidate Pack - 31852.docx.pdf - 718KB Opens in a new window Security checks level Basic Check, In Wessex we want to create a diverse workplace where people are respected, valued and listened to. We're all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where jointly we all grow and learn together. It is our ambition to champion diversity through building a workforce as diverse as the communities we serve. We are offering an exciting opportunity to join Wessex Area's Hinkley Point C (HPC) team as a Technical Assistant. This role supports our regulation of one of UK's most complex and high-profile infrastructure projects, helping to ensure environmental protection and regulatory compliance throughout the construction of the new nuclear power station. You'll be part of a dynamic, multidisciplinary team working closely with technical specialists, regulatory officers, and external stakeholders.
Key responsibilities will include: -
- Providing administrative and technical support to the HPC regulatory team
- Managing & maintaining accurate records, data systems and document control
- Assisting in the coordination of site visits, inspections and stakeholder meetings
- Support the preparation of briefings, reports and technical summaries
- Track actions and ensure timely follow up to support regulatory compliance
The team The Hinkley Point C (HPC) team is responsible for regulating and overseeing the environmental aspects of the construction and future operation of the new nuclear power station at Hinkley Point in Somerset. This includes:- Regulating Environmental Permits covering water discharges and waste activities, reviewing monitoring data, engaging with stakeholders, responding to environmental incidents, providing technical advice and encouraging best practice to secure positive Environmental outcomes., PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers. Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Give an example of when you have had to explain complex technical information to a non-technical person.
- How did you approach this?
- What difficulties did you face and how did you overcome these?
- How did you ensure their understanding?
- What was the outcome?, PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers. Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
Give an example of when you have had to analyse and interpret data to present your findings to others.
- What was the situation?
- What forms of data did you use?
- How did you ensure the quality of the data?
- What was the outcome?
Competence 3 Focuses on Customers and Partners, PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers. Addresses the needs of internal and external customers, provides rapid and effective response.
Describe a time when you have gone out of your way to deliver a high level of customer service?
- What was the situation?
- Why was this necessary?
Responsibilities
Key responsibilities will include: -
- Providing administrative and technical support to the HPC regulatory team
- Managing & maintaining accurate records, data systems and document control
- Assisting in the coordination of site visits, inspections and stakeholder meetings
- Support the preparation of briefings, reports and technical summaries
- Track actions and ensure timely follow up to support regulatory complianc
Requirements
Records Management, Customer Service, Skills required include:
- ability to work on their own initiative to set up and achieve tasks;
- proven good standard of customer service;
- competent in records management or an ability to learn what is needed;
- good communicating skills;
- good organising skills;
- high awareness of political and commercial sensitivity.
We're looking for candidates with enthusiasm and the right skills to succeed in the role. Training and support will be provided.
