IT Support Operator

• Provisioning new users, including laptop and account setup, while supporting the onboarding process.
• Provide first line technical support to internal users in person and fixing hardware faults and resolving issues on Windows 11 and Android devices.
• Involvement in system maintenance and patching.
• Monitoring the health of systems and troubleshooting to resolve issues.
• Create and maintain detailed documentation of systems, configurations, and processes.
• Assisting in server and software installation and configuration.

Do you have experience in Windows?, * Proficient in Microsoft 365.

• Have a working knowledge of Windows Administration.
• Solid understanding of computer operating systems, hardware, and software.
• Ability to effectively collaborate with both technical and non-technical users.
• Excellent communication skills and a proactive attitude.
• Strong willingness and ability to learn on the job.
• A good communicator.