Technical Program Manager

We experienced serious growth over the past year, and we have ambitious plans moving forward. It's an exciting time, and for replacing our Head of Delivery during a planned absence we are looking for a Technical Program Manager for 12 months or more. In this role, you will:

• Own the end-to-end delivery function across Tech, both planning and its effective day-to-day delivery, including non-product led work (e.g. engineering time for support)
• Partner closely with other departments to ensure delivery scope and timelines are aligned across functions and serving company-level initiatives
• Define and scale delivery processes to support cross-functional collaboration, planning, and execution
• Maintain visibility of plans, risks, and delivery health for stakeholders and leadership
• Represent delivery needs, capacity, and trade-offs in leadership and cross-functional planning forums, in coordination with peers and the CTO
• Drive continuous improvement of delivery operations through retrospectives, feedback loops, and metrics
• Ensure comms are effective and calibrated to the right audience and granularity

• 7+ years working with development teams as a Delivery Manager, Program Manager and Scrum Master or Engagement Manager (with no more than ~3 years in pure Scrum Master roles).
• Technical background - has personally built or contributed hands-on to software-based products earlier in their career.
• Experience operating at both strategic and tactical levels - from stakeholder management across multiple projects to day-to-day delivery support with teams.
• Proven ability to plan, coordinate, and deliver complex technical initiatives .
• Strong first-principles thinker - focuses on understanding root problems and solving by starting from first-principles and adapting frameworks where they see fit.
• Skilled in influencing and change management , with high emotional intelligence (self-awareness, empathy, and relationship management).
• Confident in cross-functional collaboration , aligning delivery scope and timelines across teams.
• Experienced in scaling delivery processes , driving continuous improvement, and creating visibility for leadership on progress, risks, and capacity.
• Excellent communicator who can tailor messages for different audiences - from engineering teams to exec leadership.
• Experience with both startups and large companies (startup experience in post-series B transitioning stage, e.g. Series B->C)