IT Support Engineer

As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to understand their IT needs and provide tailored solutions.

We want someone who is not just tech-savvy but also has a positive attitude and a knack for customer service!

Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a new challenge., Experience: Proven experience in an IT support role, ideally in a fast-paced environment or IT related qualification. Technical Skills: Proficiency in Windows and Mac OS environments, as well as knowledge of networking concepts. Problem-Solving Ability: Strong analytical skills with the ability to troubleshoot and resolve issues efficiently. Communication Skills: Excellent verbal and written communication skills to assist non-technical users effectively.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.