Senior Application Support Analyst (FTC)

We are looking for a Senior Application Support Analyst to join our team on a temporary basis for 18 months to cover an internal secondment! You'll be at the heart of our IT services - ensuring our technology empowers colleagues, supports our communities, and enables us to deliver outstanding services to our customers.

Working with us means you can open doors to a world full of possibilities!

This is a key role within our technology team. You will be responsible for technical support, maintenance, and development of business-critical applications and databases that underpin Magenta Living's operations. Your expertise will ensure our systems are robust, reliable, and continuously improving - directly supporting our organisational objectives of empowering people, opening doors, and doing the right thing.

How you'll support our key objectives:

• Empowering People: By providing responsive, expert support, you'll enable colleagues across the business to deliver excellent service to our customers.

• Enabling Growth and Innovation: You'll work closely with project teams and external partners to implement new solutions, support system upgrades, and drive continuous improvement - helping Magenta Living stay ahead in a rapidly changing digital landscape.

• Driving Efficiency: Your proactive approach to database and application management will streamline processes, reduce downtime, and ensure data integrity.

Please note, we envision there will be one stage to the interview process and plan to interview at our offices in Birkenhead week commencing 24th November.

Do you have experience in Application support?

Pulled from the full job description

• Free parking
• Company pension
• Paid volunteer time
• On-site gym, * 26 days holiday (plus UK bank Holidays)
• Paid time off over Christmas Period
• Pension Scheme options with up to 18% employer contributions
• Flexible working
• Healthcare Cash Plan
• Well-being support and fun employee events
• Employee Recognition programme
• Talent Management Programmes and e-learning access to support development
• Free parking at either our head office or main depot
• Paid professional memberships
• Volunteering days Subsidised on-site gym

Work with us… Our mission is to provide customers with a home they're proud of and create flourishing communities, and it's our dedicated people that make this happen. This is a very transformative and brilliant time to join us at Magenta Living. Who are we… We are innovatively forward thinking, with a customer focussed approach. This allows us to be one of the best in our industry, managing around 13,000 homes across our heartland Wirral and the North West. One of our key focuses is giving back to our customers and communities and as a Not-for-Profit organisation, social value is a significant part of who we are - everyone has their part to play at Magenta Living. You're in great hands here at Magenta Living as we've achieved IIP Gold standard for 'We Invest in People' and 'We Invest in Wellbeing'. Magenta Living are also proud of being awarded the Navajo Charter-mark for our work supporting the LGBTQ+ community and ISO45001 for our people health and safety practices. At Magenta Living we are proud to be an employer who provides equal opportunities. We encourage all applications regardless of age, different abilities, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Our Culture… We're proud of our empowering, fun and flexible culture and value every colleagues opinion. Our teams are the talented and motivated driving forces behind improving our customer, communities and colleague experiences, with opportunities for you to get involved with our dynamic colleague panels and social events. Each year we vote for our charity of the year from a fabulous list of local charities, all nominated by our colleagues. Hosting a range of fundraising events and activities throughout the year, and this year we're proud to be raising money for the amazing Together Dementia Wirral.