Assistant Director Digital Transformation Lead
CRA Group Limited
11 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 135KJob location
Tech stack
Cloud Computing
Service Design
Togaf
Job description
- The Assistant Director - Digital Transformation Lead will provide strategic leadership to the London Borough of Hackney's corporate Digital Transformation Programme.
- Reporting to the Executive Director - Transformation, this role will drive the council's digital vision, leading IT strategy, modernising systems, and embedding innovation to deliver exceptional, user-centred public services.
- The postholder will ensure technology and digital initiatives align with corporate priorities, improve service delivery, and create a truly digital-first council., * Lead the design, delivery, and continuous improvement of Hackney's Digital Transformation Programme.
- Shape and implement the council's IT and digital strategy in line with organisational goals.
- Provide expert advice to senior officers, councillors, and stakeholders on strategic digital opportunities.
- Champion innovation and promote a culture of digital excellence across all services.
- Oversee the development of the council's website to ensure accessibility and an improved user experience.
- Embed recognised frameworks such as ITIL and TOGAF to strengthen service management and governance.
- Manage complex transformation programmes and ensure measurable outcomes and benefits realisation.
- Build strong partnerships with service areas, suppliers, and external agencies to support transformation delivery.
Requirements
- Proven record of leading large-scale digital and IT transformation within complex organisations (preferably public sector).
- Strong strategic leadership and stakeholder-management skills.
- Deep understanding of digital operating models, cloud technologies, and 'digital by default' principles.
- Expertise in programme and project management tools and methodologies.
- Ability to translate strategic vision into practical outcomes and performance improvements.
- Skilled in change management, innovation, and digital service design.
- Strong analytical ability - able to assess digital maturity, risks, and opportunities.
- Degree or equivalent qualification; ITIL certification desirable; professional postgraduate qualification advantageous.
