Tech Applications Manager

The Technical Applications Manager will lead the Enterprise Applications (EA) team, ensuring reliable day-to-day service operations and delivery of minor enhancements across a diverse application estate. This role provides technically credible leadership, guiding the team through BAU support, small-scale improvements, and application lifecycle activities while supporting the integration of applications into a wider organisational environment. A strong architectural understanding, hands-on capability, and the ability to validate and steer technical designs are essential.

Key Deliverables

Technical Leadership & Architecture

Provide technically credible leadership across on-premise and legacy application architectures, including infrastructure, databases, middleware, and integration layers. Review and validate technical designs, ensuring best practice and alignment with architectural standards. Act as a hands-on technical escalation point, supporting resolution of complex technical issues. Connect and coordinate across multiple technical domains to ensure cohesive, efficient end-to-end operations. Team Management

Lead and mentor a multidisciplinary team of approximately seven specialists (Oracle SMEs, virtual assistants, solution architects, analysts). Foster a culture of accountability, collaboration, and continuous improvement. Oversee BAU operations (approx. 50% of the role), ensuring stability, availability, and performance of business-critical applications. Balance BAU responsibilities with project-based deliverables, ensuring quality and timeliness. Application Operations & Maintenance

Oversee the operational performance and maintenance of systems including:

Oracle E-Business Suite Oracle Fusion Salesforce Microsoft platforms Power Platform SQL-based applications API and SFTP services Document Management and other critical applications

Ensure timely execution of upgrades, patching, and vulnerability remediation to maintain an evergreen application estate. Support Business Continuity and Disaster Recovery planning and testing across the portfolio. Collaboration & Partner Management

Work closely with procurement, business stakeholders, and technology partners to manage third-party vendors (including major partners such as Oracle and Salesforce). Conduct regular service reviews and maintain effective relationships with external service providers. Collaborate with cross-functional teams to understand requirements and deliver reliable, scalable solutions. Governance, Security & Compliance

Ensure application services comply with ITGC controls, internal IT policies, and relevant industry regulations. Implement appropriate security measures to protect data integrity and mitigate cybersecurity risks. Financial & Operational Management

Manage budgets for SaaS subscriptions, operational expenditure, and external partner engagement. Support FinOps optimisation to maximise cost efficiency and resource utilisation.

Deep technical understanding across on-premise, legacy, and modern application architectures. Experience spanning infrastructure, databases, middleware, and integration technologies. Strong working knowledge of Oracle EBS, Oracle Fusion, Microsoft technologies, Power Platform, SQL development, APIs, and SFTP services. Ability to produce technical designs when needed and validate architectural documentation created by others. Leadership & Delivery

Proven experience leading multidisciplinary technical teams in BAU and light project environments. Ability to balance strategic oversight with hands-on involvement-comfortable "rolling up sleeves." Effective communication skills and the ability to build strong working relationships across technical and operational teams. Personal Attributes

Pragmatic, collaborative, and solution-oriented. Strong interpersonal skills and the ability to guide teams through complex challenges. Comfortable working in a dynamic environment with shifting priorities. Well-suited to a role offering development and growth within a senior technology function