Senior Business Change Manager

Within Home Office Digital, the Data Services and Analytics (DSA) team find innovative uses for Home Office data and contains one of the most advanced data analytics centres in Government. We strive to lead the way in appropriate and proportionate use of data and analytics to deliver joined-up, intelligent services that unlock the value from data and improve decision making, policy and operations.

What this means is a daily opportunity to work with teams across the Home Office's areas of responsibility, from borders, visas and passports, to policing and national security, with some of the largest and most varied datasets and in support of critical national initiatives.

Data Services and Analytics consist of technical and non-technical professionals from a wide variety of backgrounds; we are the hub of data expertise within the department. We support our teams with structured learning, both formal and on-the-job, mentoring and feedback., * Lead business change delivery, ensuring projects achieve intended benefits and outcomes:

• Identify and analyse stakeholders and build strong stakeholder relationships to influence adoption and support the commitment to change.
• Assess change impacts and identify mitigating actions to ensure smooth adoption.
• Develop and maintain change plans, monitoring progress and reporting through governance structures.
• Create and manage communication plans for projects, ensuring clear, timely updates for all stakeholders.
• Support the identification of benefits and plan to enable for benefits realisation.
• Work with the project team to ensure adoption of new capabilities.
• Identify business readiness criteria and assess readiness with stakeholders.

• Provide expert guidance, coaching and line management, building team capability and driving high performance.
• Produce and develop business change products, defining approach, scope, and methodology to support delivery.
• Champion best practice, fostering stakeholder understanding and promoting a collaborative change network.

You will be expected to undertake appropriate training for the role, seeking to constantly improve performance through personal development.

Working Pattern

This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 4 days per week due to business requirements.

Travel

Occasional travel may be required to other Home Office locations. Any associated costs will be reimbursed in line with Home Office policy., As part of the application process, you will be asked to complete:

• Personal Statement (maximum 1000 words).
• Evidence of the Behaviour Communicating and Influencing (maximum of 250 words per Behaviour).

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

3. Sift - week commencing 1st December 2025

The sift will be held on the Personal Statement and Behaviour Communicating and Influencing.

Should a high volume of applications be received, an initial sift will be conducted on the lead Behaviour Communicating and Influencing. Candidates who pass the initial sift will then be progressed to a full sift that will consist of the Personal Statement.

4. Interview - week commencing 5th January 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours based questions.

In addition, candidates will be asked to prepare a presentation that will be delivered at interview, which will assess the technical skills below. Further details will be provided closer to the interviews.

The presentation will be assessed against Project Delivery Capability Framework - Government Project Delivery and will be assessed against the following Technical Skills:

• Stakeholder Engagement
• Business Change and Implementation, All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is Basic. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Feedback Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Do you have experience in Presentation skills?, You will demonstrate a passion for Business Change and possess the following skills or proven experience:

• Ability to lead business change activities working collaboratively with project teams to achieve successful outcomes and stakeholder engagement, promoting best practices and providing Change Management expert guidance to colleagues.
• Strong experience in identifying, analysing, and managing a wide range of stakeholders at all levels, ensuring engagement approaches are inclusive and accessible.
• Support the creation of Business Change materials and tools that are fit for purpose, using inclusive language and formats to meet diverse needs.
• Establish and maintain Business Change plans for projects, applying recognised principles and methodologies to address impacts and support smooth adoption.
• Identifying and managing business readiness criteria and to support implementation.
• Strong verbal and written communication skills, with the ability to translate technical jargon into easily digestible information, adapting your style to the audience.

Desirable criteria

Ideally you will also have the following skills or some experience in:

• An understanding of Change Management principles, tools and methodologies.
• Experience of leading complex and high-profile change initiatives.
• Proven experience of business change and implementation in a technical environment and within a large transformation programme., * Communicating and Influencing
• Seeing the Big Picture
• Changing and Improving

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• See more of our benefits on our careers website., If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports. Home Office Digital designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property. This is an opportunity to join a dynamic Business Change Team. As a Senior Business Change Manager, you will have the opportunity to work at the forefront of transformation with senior internal and external stakeholders and play a leading role in delivering significant operational benefits and transformational change.