Deskside Support Engineer

Desktop Support Engineer - Onsite £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly?

Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters.

What You'll Be Doing

• Delivering Second Line
• floor support across PCs, laptops, mobile devices, printers, and meeting room tech.
• Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success.
• Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a hitch.
• Assisting with office moves, equipment setup, and maintaining accurate asset inventories.
• Updating knowledge bases, creating documentation, and contributing to technical improvements and project work.

• 2+ years' experience in Desktop / Deskside / 2nd Line Support.
• Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware.
• Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS).
• Excellent communication, customer service, and organisational skills.
• Someone curious, adaptable, and eager to learn-ITIL certification a bonus.

To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.