3rd Line I.T Support Engineer

3rd Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site., * Team Leadership & Collaboration - Work closely with the team, leading by example and fostering a culture of shared learning and improvement.

• 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security.
• Proactive IT Management - Maintain and improve IT systems.
• Projects & Migrations - Implement IT projects including cloud migrations and security enhancements.
• Cyber Security Best Practices - Ensure compliance and security standards., We hold regular in-house training sessions, including the use of external training providers, to ensure all of our employees get the same wealth of knowledge and expertise provided to them.

We have supported many of our managers through completing specific management training courses which has been found to be highly beneficial and is something we will continue to offer.

• 3rd line support experience
• A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment
• MSP experience is essential
• Networking Knowledge - Focus on Ubiquiti Unifi & Mikrotik.
• Windows Server Expertise - AD, DNS, DHCP, Group Policy, Hyper-V/VMware.
• Microsoft 365 & Azure - Administration, migrations, security best practices.
• Linux experience - Strong troubleshooting skills.
• PSA & RMM experience - NinjaOne, ConnectWise, or similar.
• Cyber Security Awareness - Patching, MFA, endpoint protection.

• Salary- £40,000- £45,000 (dependent on experience)
• 20 days holiday
• Christmas bonus and yearly salary review
• On-site parking

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries., Service - We deliver an honest and professional process with a focus towards customer service. Communication - We find it fundamental to understand your requirement which enables us to plan and invest our time and resources effectively for your needs. Adaptability - We work across permanent, interim or fixed term contracts. Our Story Established in 2012 on core values of providing the best possible service and establishing our reputation as a trusted recruitment provider. We have a dedicated team of 50+ staff who place over 1000 employees into new positions each year in a number of key technical sectors. A single-sited office base allows all of our staff to work collaboratively and work with clients across the UK. Our Unique Culture We are an Investors in People Gold accredited organisation. This is testament to our successfully embedded company values and career progression structure open to employees. We also have a stable and committed management team with employee engagement and morale at the heart of what they do. We consult with employees regularly regarding company decisions, which in turn has aided longevity with many of our employees having worked with us for 5 + years. This loyalty brings with it experience, and the ability to build longer-lasting relationship with our clients and candidates.