Application Specialist
Role details
Job location
Tech stack
Job description
As an Application Specialist, you'll play a key role in supporting and enhancing our corporate-wide systems. You'll work closely with colleagues across Digital Technologies and the wider University to:
- Provide expert third-line technical support for core systems related to timetabling and FE student records.
- Analyse and implement system upgrades, regulatory changes, and maintenance activities through established change control processes.
- Collaborate with business users, suppliers, and product managers to identify opportunities for continuous improvement and deliver system enhancements.
- Support academic year lifecycle processes, such as timetable scheduling, yearly configuration and publication, student enrolment and supporting staff and students throughout the year, for the systems you're responsible for.
- It is anticipated that this role will have a strong focus on Timetabling systems initially, and provide additional capability for our FE student records system.
- Line manage one team member whose focus is on FE systems.
You'll be part of a supportive and fast-paced team where your work will have a direct impact on the smooth operation of student-focused services.
Requirements
Do you have experience in Technical support?, With at least 2 days working on Campus per week.
Are you passionate about technology and its potential to transform student experiences? We're looking for a motivated and enthusiastic Application Specialist to join our team, with a focus on Timetabling and Further Education (FE) systems. This is a fantastic opportunity to work with some of the University's most critical student-facing systems, helping to shape the digital experience of our learners., * Having hands-on experience in timetabling systems is critical to this role, either from a technical or functional perspective (if your experience is functional, a strong interest in technology and gaining technical skills is important).
- Detail-oriented, with a solid understanding of data structures and the ability to analyse and resolve data integration issues.
- Proactive, organised, and comfortable working both independently and collaboratively.
- Confident working with multiple large, business-critical systems.
- Familiar with student lifecycle processes in further or higher education (desirable but not essential).
- Enthusiastic and keen to learnwe value potential.
Benefits & conditions
Pulled from the full job description
- Annual leave
- Employee discount
- Company pension, £33,045 - £38,026 per annum
Full time/Permanent, * This role is based at our City Site, with a hybrid working model (minimum two days per week on campus).
- Occasional out-of-hours work may be required to support system maintenance.
- If you don't meet every requirement, we still encourage you to applywe're committed to building a diverse and inclusive team., * Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
- Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot moreFind out more about the range of benefits we offer.
