Information Technology Service Delivery Manager
TRIA
5 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 67KJob location
Tech stack
SuccessFactors
Information Technology
Job description
- Manage service delivery for enterprise-grade HR and People systems (e.g., payroll, recruitment, talent, learning, compensation & benefits).
- Act as the point of contact for global stakeholders and third-party vendors.
- Ensure adherence to ITIL service management principles.
- Drive performance and continuous improvement across outsourced services.
Requirements
- Proven track record managing HR and People systems at an enterprise level.
- Experience working in global environments with diverse cultural and regional needs.
- Strong stakeholder engagement and communication skills.
- Familiarity with SAP SuccessFactors and other HR platforms.
- Ability to thrive in fast-paced, complex transformation programmes.
