ServiceNow Developer

S A Rahman Consulting Ltd

Burnham, United Kingdom

6 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Junior

Compensation

£ 55K

Job location

Remote

Burnham, United Kingdom

Tech stack

JavaScript

Computer-Aided Design

API

Google App Engines

Automation of Tests

Configuration Management Databases

Continuous Integration

Software Debugging

DevOps

Lightweight Directory Access Protocols (LDAP)

OAuth

Scrum

Regression Testing

Release Management

Azure

Security Assertion Markup Language (SAML)

Simple Object Access Protocol (SOAP)

Systems Integration

Scripting (Bash/Python/Go/Ruby)

Curam Social Program Management

Servicenow

Job description

We are seeking an experienced and hands-on ServiceNow Developer to join a long-term ServiceNow delivery programme. You will be responsible for building, configuring, integrating, testing and deploying end-to-end ServiceNow capabilities across multiple modules and work packages. This is a delivery-focused role and requires a developer who is confident working independently, following best-practice design principles, and collaborating with stakeholders to meet key delivery milestones.

Responsibilities

You will be responsible for end-to-end technical development, including:

Core Platform & Module Development

Configure and customise ITSM modules (Incident, Problem, Change, Request, Knowledge, Service Catalog)
Build and maintain CMDB, CI class modelling and relationships
Develop and configure CSM / Case Management components and portals
Create custom components using Flow Designer, App Engine Studio, UI Builder, and Service Portal

Scripting & Automation

Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Notifications
Build catalog items, record producers, workflow approvals, task automation
Implement ATF automated test scripts and regression test routines

Integrations

Build and support integrations using REST, SOAP, IntegrationHub, OAuth, SSO/SAML
Work with Azure AD/LDAP, email, third-party APIs and enterprise data sources

Platform Engineering & Delivery

Support instance cloning, upgrades, release cycles and configuration governance
Prepare and maintain technical documentation (SDD, TDD, deployment guides)
Collaborate with architects, testers, analysts and delivery leads
Ensure all work adheres to ServiceNow and ITIL best-practice, * Ability to work against defined sprint and milestone deadlines
Ownership and responsibility of allocated development packages
Collaboration with architecture, QA, and release management

Engagement Benefits

Opportunity to contribute to a multi-phase enterprise ServiceNow transformation
Work with modern delivery standards & best practices
Long-term, stable engagement with extension potential

Requirements

Do you have experience in ServiceNow?, Do you have a Bachelor's degree?, * Proven experience delivering hands-on ServiceNow development (minimum 2-4+ years)

Strong knowledge of ITSM and at least one additional module (CMDB, CSM, or App Engine)
Proven ability to write, debug and optimise JavaScript-based platform scripts
Experience with REST / SOAP integrations and data transformations
Understanding of Agile / Scrum / DevOps delivery workflows
Ability to work with minimal supervision and take ownership of allocated backlog items
Excellent communication skills and ability to interpret requirements into technical solutions

Desirable

ServiceNow Certified System Administrator (CSA)
One or more Implementation Specialist (ITSM, CSM, HRSD, SPM, App Engine, CMDB)
Experience with ATF automation and CI/CD pipeline tooling
Experience working in client-facing delivery environments, * Bachelor's (required)

Experience: