Portfolio Manager - Technology Transformation
Role details
Job location
Tech stack
Job description
The Tech Transformation Portfolio Manager will play a pivotal role in overseeing the end-to-end delivery of our technology transformation agenda. Working closely with the CTO - Transformation and other senior stakeholders, the postholder will ensure the successful planning, scheduling, and delivery of a dynamic portfolio of change initiatives, managing interdependencies and proactively mitigating risks to maximise business value and outcomes. Key Responsibilities
-
Own and drive the delivery roadmap for technology transformation, ensuring alignment across delivery domains and business units.
-
Manage the portfolio of programmes and projects, monitoring progress, resolving delivery risks, and ensuring that key milestones are achieved on time and within budget.
-
Oversee the scheduling of projects, identify and manage interdependencies, and optimise resource allocation to support efficient delivery across teams.
-
Collaborate with cross-functional teams, including business, technical and external partners, to ensure effective communication and stakeholder engagement throughout the transformation journey.
-
Oversee and administer the $200m+ portfolio budget, including the reporting of actuals and production of accurate forecasts.
-
Develop and maintain robust governance, reporting, and assurance processes to provide clear visibility of portfolio health, risks and opportunities to senior leadership.
-
Identify and manage portfolio level delivery risks and risk themes, ensuring risks are mitigated where possible, and communicated and accepted where appropriate.
-
Build and manage the PMO team ensuring that the team is equipped to manage the full breadth and depth of the transformation portfolio and activity is well administrated and governed.
-
Manage the overarching benefits profile for technology transformation ensuring benefits are realised as expected.
-
Prepare, and on occasion present, papers and other materials for the Group Executive Committee.
-
Champion a culture of continuous improvement, innovation, and excellence in delivery, embedding best practices and lessons learned into future initiatives.
Requirements
Do you have experience in Program management?, * Proven experience in portfolio or programme management within technology transformation, ideally in complex, fast-paced environments.
- Insurance or Financial Services experience is a strong preference.
- Outstanding stakeholder management and influencing skills, able to operate effectively at executive committee level and to represent the organisation externally.
- Demonstrable experience of driving innovation and delivering change in areas relating to CRM, Workflow, AI, data, digital platforms, and customer experience.
- Strong commercial acumen, financial management, and a relentless focus on delivery, quality, and outcomes.
- Expertise in managing interdependencies and delivery risk across multiple projects and programmes.
- Resilient, adaptable, and future-focused, with a personal commitment to inclusivity, continuous improvement, and the development of others.
Benefits & conditions
Structured by geography and product, Hiscox's long-held business strategy has helped them grow from a niche Lloyd's underwriter to an international insurance group with a powerful consumer brand. Hiscox is comprised of the following business lines:
-
London Market
-
Reinsurance & Insurance Linked Securities (ILS)
-
Retail:
-
Hiscox USA
-
Hiscox UK
-
Hiscox Europe
For the financial year 2023 GWP grew to $4.6bn, with profit before tax growing to $625m. Hiscox's Purpose: "We give people and businesses the confidence to realise their ambitions" Hiscox values: Diversity & Benefits At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. Working life doesn't always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years' worth of service, private medical for all the family and much more. #LI-AS1 #LI-Hybrid Work with amazing people and be part of a unique culture