Microsoft Systems Administrator

Are you passionate about how technology can make a difference in efficient and effective operations? This is your chance to join a close-knit team making a real difference. The HALO Trust, a sector-leading humanitarian NGO, is seeking an enthusiastic Microsoft Power Platform specialist to join our team., * Administer and maintain Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune, OneDrive)

• Manage Azure resources including virtual machines, storage accounts, networking, and identity services
• Monitor system performance, availability, and security across M365 and Azure environments
• Implement and maintain conditional access policies, MFA, and compliance configurations
• Provide Tier 2 / 3 support for escalated issues related to M365 and Azure
• Automate routine tasks using PowerShell and other scripting tools
• Assist in onboarding / offboarding processes and user provisioning
• Maintain documentation for system configurations, procedures, and troubleshooting guides
• Collaborate with IT and security teams to ensure best practices in cloud governance
• Participate in disaster recovery planning and testing
• Work closely with the IT Operations team to ensure friendly and effective on-site and remote support for HALO staff across the UK and 30+ overseas programmes
• Monitor and investigate Microsoft security alerts and assist with response to information security incidents
• Assist in the implementation of information security technical controls to uphold internal policies and data protection laws
• Design and deliver targeted training and knowledge-sharing sessions for staff and the service desk
• Collaborate with in-country programme teams to provide guidance, support, and pragmatic solutions in low-bandwidth or challenging environments
• Contribute ideas to improve reliability, usability, and cost-effectiveness; challenge existing practices constructively

We\'re looking for someone with :

• 2-4 years of experience in IT systems administration, with at least 1-2 years focused on Microsoft 365 and Azure

• Strong understanding of Microsoft 365 services and administration portals

• Experience managing Entra, as well as Azure resource groups

• Proficiency in PowerShell scripting for automation and reporting

• Familiarity with Intune and endpoint management

• Solid troubleshooting skills across cloud and hybrid environments

• Knowledge of identity and access management principles

• Passion for technology and curiosity to learn

• Ability to thrive in a fast-paced, dynamic environment

• Effective communication skills and the ability to build positive relationships cross-functionally

• Ability to remain calm and collected under pressure

• Experience in documenting clearly and reviewing / improving existing documentation

• Ability to deliver training sessions and create simple guidance for non-technical users Required Skills / Experience

• Solid experience administering Microsoft 365 services : Exchange Online, SharePoint Online, Teams, OneDrive

• SharePoint Online and Exchange Online administration at scale

• Familiarity with Microsoft Purview for compliance and governance tasks

• Experience with Data Loss Prevention (DLP), Information Protection, and Retention Policies

• Exposure to Azure Monitor, Log Analytics, and Sentinel

• Experience with Microsoft Intune and Endpoint Manager for device and application management

• Experience with backup and recovery solutions in Azure

• Understanding of licensing models and cost optimization in M365 and Azure

• Microsoft 365 Administrator (MS-102)

• Experience with responding to alerts using Microsoft 365 Security & Compliance Center

• Understanding of Zero Trust architecture and secure access principles

• Information security standards and practices in enterprise environments

• Familiarity with Microsoft Defender for Endpoint and Microsoft Purview

• Proficiency in Power Apps, Power Automate, Power BI, and Power Pages

• Experience in low-code / no-code development and automation

• Ability to integrate Power Platform with Microsoft 365, SharePoint, and third-party applications

• Knowledge of Dataverse, Azure, and API connections

• Working knowledge of DNS, DHCP, VPN, and firewall rules

• CompTIA Security+ certification or equivalent

• Experience in solution design, implementation, and troubleshooting

• Ability to work on migration projects and business transformation initiatives

• 25 days annual leave plus bank holidays